Job description

RESPONSIBILITIES:

• Mail sort/distribute/scan
• Enter/open/sort admin invoices
• Invoice cover sheets
• Manage work orders
• Sit at Front Desk/reception area – Assist homeowners with keys/garage remote requests, pool cards, dropping off of documents
• In office 5 days per week
• Documents emails
• Process and review of documents (Insurance, leasing, census)
• Calls/Emails with owners
• Overflow calls as needed for Customer Care
• Plus other administrative work related tasks assigned by manager

QUALIFICATIONS:

Do you have a "can do" attitude and can meet deadlines?

• Use of programs like word, excel, scanning etc is required
• Accurate data entry skills
• Ability to speak and understand English
• Multi-line phone system
• High School diploma
• Valid drivers license
• Leasing and property management experience is a plus

Pay and Benefits:

$18.00 to $20.00, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays

OVERVIEW:

ACM Community Management is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its other divisions. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

As one of the largest (#4 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Roselle, IL 60172: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your pay expectation for this position?

Work Location: In person

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