Winter 2022/2023: Lift Operations Ticket Checker
Job description
Killington and Pico Resort is the biggest mountain in the East, home to the most adventure you'll find all year long, and a great place to start, build and grow your career. With seven distinct mountain areas, including Vermont's highest lift-serviced peak, the opportunities are endless throughout the longest ski season in the East, and into the summer with mountain biking, golf and more. Join an enthusiastic team that strives to deliver the best guest experience possible, while taking advantage of all these mountains have to offer. Killington Resort is committed to employee wellness, safety, growth opportunities, and provides a wide variety of resort benefits, including access to our unparalleled playground.
Compensation and Benefits:
- Compensation: Starting pay rate of $16.50, actual wage will be adjusted based on experience.
- Benefits: This is a full-time, seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc) also available.
Job Summary:
As part of the Lift Operations Team, ticket checkers greet every skier or snowboarder and ensure they have valid credentials to board our lifts and gondolas.
Summary of Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
- Responsible for grouping people together to keep lift lines moving efficiently
- Answer guest questions by being familiar with Killington & Pico's layout, products, services, and current conditions or referring them to someone who can
- Identify fraudulent or counterfeit credentials
- Communicate safety procedures and rules for riding the lifts to the guests as necessary
- Handle upset guests in a friendly and courteous manner
- Maintain lift maze area, including shoveling and raking as necessary
Basic Qualifications:
- High school diploma or equivalent.
- Familiarity with all of Killington's ticket and pass products (training and samples provided), as well as the resort's layout, products and services.
Required Knowledge, Skills, and Abilities:
- Friendly, outgoing personality
- Basic knowledge of the ski industry preferred
- Excellent customer service and communication skills
- Ability to tolerate standing in the cold for extended periods of time
- Ability to scan and identify lift tickets, while remaining alert at all times for skiers and snowboarders arriving at load area
- Ability to handle a busy, fast paced environment with a smile
- This position involves working outside in all weather conditions, including extreme cold, snow, wind, and rain, on varied snow surfaces, and requires standing for the majority of the scheduled shift
It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.
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