Volunteer Services Coord II

Full Time
San Antonio, TX
$3,023 - $4,337 a month
Posted
Job description

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of each other, teamwork, and inclusivity? HSCS is dedicated to building a diverse community atmosphere where employees feel valued, supported, and accepted while providing specialized care for Texans in need. If providing hope and healing through compassionate, innovative, and individualized care interest you, we welcome your application for the position below.

Performs journey-level volunteer services work under the general supervision of the Director of Community Relations with moderate latitude for the utilization of initiative and independent judgement. Work includes recruiting and training new volunteers, keeping a database of volunteer information and skills, processing and tracking donations to the Volunteer Services Council, creating monthly and annual volunteer activity reports, matching volunteers to opportunities that suit their skills, keeping volunteers informed, and conveying the organization's purpose to the public.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.


Essential Job Functions:
1. Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.?
2. Assists in developing volunteer recruitment and retention plans based on federal grant requirements; recruits volunteers in accordance with the recruitment plan; fully screens and processes volunteer applicants; interviews, selects, and assigns under the supervision of the State Director of hospital Community Relations.
3. Creates and provides educational and training materials and programs that establish the etiquette for volunteers and patients.
4. Identifying, assessing, and complementing patients’ needs with volunteers’ skillsets.
5. Oversees required records, files, and the program database regarding volunteer schedules, and evaluates volunteers’ performance and effectiveness.
6. Evaluates and executes requests for any donated items, funds, and/or services that may meet patients' needs.
7. Compiles and produces an annual Volunteer Services Report for the System Operations Committee.
8. Leads fundraising campaigns throughout the year to increase available funds for Volunteer Services Council’s activities and supplies.
9. Volunteer Services Council’s activities and supplies.

Managing and maintaining monetary and in-kind donation tracking database.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.


Knowledge Skills Abilities:
1. Knowledge of community resources and organizations, and community engagement strategies.
2. Knowledge pertaining to multiple nonprofit fundraising strategies.
3. Knowledge pertaining to volunteer tracking databases.
4. Skilled in dealing with the general public and establishing/maintaining effective relationships with community leadership and local organizations.
5. Skilled in planning, organizing, and promoting volunteer programs.
6. Skill in public speaking and providing effective presentations.
7. Skilled in organizational and team-building strategies.
8. Skill in working collaboratively and cooperatively with diverse groups.
9. Ability to create in-service volunteer training and matching volunteers to areas that complement their skill set.

Registration or Licensure Requirements:
Associates Degree from an accredited college or university with a major in marketing, public relations, volunteer or non-profit management, or related field; or two (2) years of direct experience in marketing, public relations, volunteer or non-profit management, or relevant related field.


Initial Selection Criteria:
1. Experience in volunteer services work.
2. Graduation from an accredited four-year college or university with major coursework in behavioral science, business administration, or a related field is generally preferred. Experience and education may be substituted for one another.
3. Experience in Salesforce volunteer and donor database a plus.


Additional Information:
SALARY NOTE: The posted salary range reflects the minimum and maximum
allowable by state law. Any employment offer is contingent upon available
budgeted funds. The offered salary will be determined in accordance with
budgetary limits and the requirements of HHSC Human Resources Manual
Chapter 7.

Applicants must pass a fingerprint criminal background check, pre employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, and HHS OIG list of Excluded Individuals/Entities. Males between the ages of 18-25 must
be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment
at a state-operated facility. Waco Center for Youth applicants must be at least 21 years of age.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating
procedures related to immunizations is required. According to the Centers for
Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus,
you may be required to wear a mask and take other protective measures.

If you need assistance completing the online application, contact the HHS
Employee Service Center at 1-888-894-4747.

MOS Code:
No direct military equivalents.
Note: There may be no military occupation(s) that relate to the initial selection
criteria and registration or licensure requirements for this position. All active-duty
military, reservists, guardsmen, and veterans are encouraged to apply if qualified
to fill this position. For more information see the Texas State Auditor’s Military
Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS



HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.


In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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