The Director is responsible for the operational excellence of our rapidly growing rental business. Primary responsibility is the Kansas City Fulfillment Center (KC3). The site is 610,000 SF facility responsible for Nuuly rental operation. The Director will collaboratively partner with internal customers, interdependent departments, and external providers to provide a seamless customer experience. This position is responsible for all operational and financial aspects of Nuuly’s fulfillment including project management, budgeting and budget performance, work schedule planning to ensure the optimal customer experience.

Primary Duties & Responsibilities:

• Oversee the daily operation of the distribution centers.
• Maintain expenses at or below budgeted levels.
• Identify and implement process improvements.
• Assume an active role in strategic planning in response to brand and total company forecasts and initiatives.
• Establish a regular dialogue with brand senior management.
• Ensure that service levels agreed upon with the brands are consistently met.
• Lead, motivate and develop the management and supervisory team.
• Promote the development of a Global Logistics enterprise that enables scalability, best practices, and talent development.
• Establish ties with community leaders, educational institutions, and peers from other logistics operations to gain an understanding of the local business and employment climate.
• Overseeing a team of Operation Managers who handle the daily execution of the site including inbound, Outbound, Plant, Inspections, inventory control, and repairs.

Qualifications:

• 5+ years of increasingly responsible direct-to-consumer, wholesale and retail distribution center leadership – specific to rental.
• Deep project management experience

• Strong analytical, problem solving, and reporting skills
• Excellent leadership, team building, communication, and organizational skills
• In-depth knowledge of material handling equipment and related controls/systems
• Experience with subscription based companies a plus
• Laundry Experience a plus

Education:

• Bachelor’s Degree Required

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works in a warehouse environment in all types of weather. Using proper safety procedures will eliminate any potential hazards. The noise level in the work environment is usually moderate.

Disclaimer:

The list of Requirements, Duties, and Responsibilities is not exhaustive, but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload or technical development).

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.