Job description

First Savings Financial Group, Inc. is the holding company for First Savings Bank. First Savings Bank has sixteen offices in the Indiana communities of Clarksville, Jeffersonville, Sellersburg, New Albany, Georgetown, Corydon, Lanesville, English, Leavenworth, Marengo, Montgomery, Odon and Salem. Our mission is to create a higher quality of life for our customers, our employees, our community and our shareholders. We are committed to building customer relationships, conducting business with integrity, providing the best customer service and we count on our employees to deliver that outstanding service. We encourage an environment that supports teamwork, collaboration and cooperation. Career opportunities are available to individuals who want to be a part of our continued success and we value a diverse workforce. We also provide an excellent benefit package.

Equal Opportunity Employer Minorities, Women, Disabilities, Veterans

Is able to complete complex customer transactions, balancing cash, and meeting customer needs. Performs teller duties. Keeps informed of changes in bank services and procedures. Maintains proper cash limits for the branch while staying within set guidelines. Provides customer service which could include the opening of new accounts, researching and resolving problems, responding to customer inquiries on accounts. Cross sells other bank services and keeps informed of changes in bank services and procedures. Promotes the bank through community involvement.

Specific Job Functions as a Teller II:

• Adhere to appropriate audit controls and procedures.
• Provides on-the-job training for tellers on an as-needed basis. Mentors tellers to ensure compliance with financial institution procedures and policies.
• Assists Head Teller in locating cash discrepancies, managing unusual window transactions, and answers difficult customer questions. Assists in the resolution of particularly sensitive or complex problems.
• Controls access to safety deposit boxes and maintaining records.
• Performs a variety of customer service transactions, such as holds, stop payment orders and check verification.
• Processes and assists teller with completing CTR’s and SAR’s properly and promptly, as needed.
• Maintains reports documenting teller outages, balances, time cards, etc. in the absence of the Head Teller
• Introduces and cross-sells new services to customers as appropriate.
• Practice Sales and Service Performance Standards.
• Is responsible for the vault cash on an as needed basis, including Fed orders and shipments.
• Performs all normal teller duties on a daily basis.
• Responsible for being compliant with all regulations and compliance requirements pertaining to job function.
• Perform duties of Personal Banker, as needed.
• Responsible for being compliant with all regulations and compliance requirements pertaining to job function.
• Carries out other duties as may be assigned or requested.

Job Requirements:

• High School Diploma or equivalent

• Two years of business-related experience or a minimum of one year of banking experience.

• Good interpersonal and supervisory skills, as well as good standard office equipment skills.

• Must display good attendance, dependability and punctuality.
• Must possess strong organizational and follow up skills.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

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