Job description
Overview:
Practice Details
North Georgia OB/GYN Specialists is a full-service obstetrics and gynecologic practice dedicated to providing quality women’s health care in a warm and caring environment. We offer the comprehensive experience, education and support women need to feel comfortable coming for their gynecologic care. Responsibilities:
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Practice Details
North Georgia OB/GYN Specialists is a full-service obstetrics and gynecologic practice dedicated to providing quality women’s health care in a warm and caring environment. We offer the comprehensive experience, education and support women need to feel comfortable coming for their gynecologic care.
Performs scheduling function in a high volume Physician Practice. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices. Requires specific knowledge of all clinical service lines for the operating rooms at all Northside surgical locations or any affiliated Outpatient Surgery Center. Additional skills required include typing, experience using computerized documentation systems, strong customer service and problem solving.
- Is cross trained to understand scheduling protocols for all operating rooms at all Northside surgical locations, and GI services.
- Is cross-trained to understand scheduling protocols for all Northside Hospital surgical facilities pre assessment areas.
- Schedules surgical GI procedures, staff, and equipment for multiple surgical facilities. Ensures physician's request for equipment and instruments can be granted. Must possess ability to conflict check: equipment, surgeon, OR time history, Procedure appropriateness for facility and room, as well as Ancillary staff.
- Schedules anesthesia coverage for ancillary areas including radiology and cardiology.
- Schedules coordinated procedures with radiology scheduling and the physicians’ office.
- Resolves all scheduling conflicts and works directly with other ancillary departments and all Northside Hospital surgical facilities to assure easy accessibility for both patient and physician.
- Faxes/phones surgeons’ offices daily to confirm surgical appointments.
- Cross-references surgical procedure with pre assessment appointment. Telephones patients to schedule or confirm pre assessment appointment. Provides patient with information and instructions as appropriate to procedure or appointment.
- Acts as a Surgical coordinator to interface with the following areas: Admissions, ER, Patient Floors, All ancillary departments.
- Prepares, verifies, and distributes surgical and pre assessment schedules to appropriate areas.
- Coordinates and verifies the scheduling of contract personnel and services.
- Undergoes extensive orientation and ongoing training to stay up-to-date on new procedures and new technology.
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED
- Associate’s degree in Information Systems, Business Administration, Nursing or related field OR Five (5) years previous medical related clerical experience.
- Demonstrates high level proficiency in the following software packages or equivalent:
- Microsoft Office (Word, Excel, PowerPoint, Access)
- Highly developed interpersonal, facilitation, verbal communication, and written communication skills.
- Must possess problem solving skills
- Must possess excellent communication, organization, and interpersonal skills.
- Ability to plan time effectively, balance multiple tasks, and execute projects to completion.
- Demonstrated knowledge of Medical terminology
- Ability to type 40 words per minute
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED
- Bachelor’s degree or Advanced Degree in Information Systems, Business Administration, Nursing or related field
- Previous experience in hospital/medical office scheduling environment.
- Demonstrated knowledge and skill in the use of a computerized scheduling system
- Experience interfacing with physician offices, other organization departments, and third party payers.
- Demonstrated ability to effectively communicate with individuals in all levels of responsibility.
- Ability to work independently.
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