This position is based on Stanford’s main campus with consideration given to the option for a hybrid work schedule (partially onsite and offsite), subject to operational need. Interested candidates must include a resume and cover letter to be considered for this position.

About Us

The Stanford Doerr School of Sustainability strives to create a future when humans and nature thrive in concert and in perpetuity. The school is made up of a three-part structure to drive global impact: Our academic departments and programs educate students and create new knowledge across areas of research that are crucial for advancing the long-term prosperity of the planet; Institutes bridge scholarship at Stanford and beyond, bringing multiple viewpoints to bear on urgent challenges; The Sustainability Accelerator drives new policy and technology solutions through a worldwide network of partners who work with our teams to develop solutions at a global scale. The school is dedicated to creating and supporting a diverse, equitable, and inclusive environment, and to creating solutions that benefit all people, particularly those most affected by environmental damage and climate change.

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The Earth Systems Program is an interdisciplinary environmental science major, minor, and coterminal master’s program. Students learn about and independently investigate complex environmental problems caused by human activities in conjunction with natural changes that occur. The Earth Systems community includes about 200 students (undergraduates and graduate level) and more than 1,000 Earth Systems Alumni. As an interdisciplinary program, our students work with over 70-affiliated faculty from all seven schools at Stanford University. There are 7 tracks within our major, 2 subplans within our minor, and 2 coterminal masters programs.

The Earth Systems Program is looking to hire an energetic Student Services professional for our program! This position will play an integral role in administering program, school, and university policies and procedures regarding undergraduates and graduate students. This position will be responsible for program development, evaluation, curriculum management, and tracking degree progress. This is an exciting opportunity for someone with strong administrative skills who also enjoys taking a student centric approach to ensure students have a fulfilling and positive experience as an Earth Systems’ student.

Your Responsibilities will include:

CORE DUTIES*:

• Oversee, review and administer student records by analyzing data, counseling students and providing recommendations that require interpretation and influence decisions. Make exceptions on issues of eligibility, course enrollment and program requirements.
• Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the school and across functional units, (such as strategizing to ensure optimal enrollment).
• Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., to guide them in making appropriate choices and decisions.
• Apprise students of research, fellowship and scholarship opportunities. Participate in related student recruitment and selection.
• Provide first line response to identify students in crisis and refer to appropriate resources, as needed.
• Collect and analyze data from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses and to influence current processes and policies.
• Develop, analyze, influence and review, policies, processes, and programs by incorporating feedback and trend data learned from first-line interactions with students. Advise manager and team on policy updates and provide recommendation for implementation of changes.
• Identify trends, perform needs analysis, and participate in the implementation and testing of new technology.
• May develop marketing materials and strategies for program activities and outreach functions. Assist in planning and developing webinars, education fairs and other external functions.
• May provide oversight with the administration of financial processes such as financial reimbursements, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements, and following up and resolving issues.
• May train and supervise other staff, volunteers, student and temporary workers.

• - The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.