Description:The Store Manager is responsible for all staffing, sales, and operations in a Scooter’s Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter’s Coffee "Core Values" and treats all employees and guests with respect and dignity, modeling professionalism and integrity with every interaction. This role directly reports to the assigned Area Supervisor in their prospective market, communicating all achievements and areas of opportunity within their store and their team.

Essential duties and responsibilities:

• Work a minimum of 38 hours per week, max 45 hours per week. 45 hours defined: 30 Barista hours and up to 15 admin hours per week. Typical work schedule is Monday through Friday, however nights and weekends as business dictates.
• Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
• Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
• Maintain accountability in employees using progressive discipline process; partner with District Manager and, when necessary, Human Resources to make termination decisions
• Determine daily and weekly staffing requirements based on business need and create work schedules accordingly
• Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation.Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
• Maintain company standards in personal and store sales/performance metrics
• Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
• Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
• Maintain final accountability for store operations
• Coach and develop leadership team to drive sales, improve profitability and guest satisfaction

Key Competencies:

Lead by example and make your team look up to you through action
Works well with others in a Fun, fast-paced team environment
Demonstrates honesty, integrity, and a positive attitude while maintaining a guest focused mentality
Willingness to learn and embrace change
Ability to train, motivate, and develop a team creating a culture based on Scooter’s Coffee core values

• Salary Range: $42K + Bonuses
• PTO: Initially 2 weeks/year

Upon hiring, a month of off site training will being along with your team. You will be in Omaha for a week and then in an actual working kiosk model out of town for 3 more weeks. Those shifts will be Mon-Fri with weekends off. This is mandatory to prepare for a new store opening and properly train team to hand the rush and hit our goal of 60 cars per half hour. Living expenses will be taken care of with $100 perdium per week.