Job description
WD30169669
Build your best future with the Johnson Controls team:
Build your best future with the Johnson Controls team:
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe.
Position Overview:
Position Overview:
- You will have the opportunity to develop yourself through meaningful work projects and learning opportunities.
- We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional well-being.
- Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer:
- Competitive salary.
- Paid vacation/holidays/sick time.
- Comprehensive benefits package including 401K, pension, medical, dental, and vision care.
- On-the-job/cross-training opportunities.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
What you will do:
- Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
- Contact customer representative and ascertain equipment/systems problems.
- Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper, and CPVC0, dry, pre-action, deluge, and fire pumps.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, medication notices, etc. to diagnose and repair equipment.
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
- Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
- Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature
- Participate in a scheduled on-call rotation.
- Perform other duties as assigned.
What we look for:
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
- High school diploma or equivalent required.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Ability to work flexible hours including weekends to meet customer requirements.
- Able to participate in an on-call rotation schedule.
- Overnight travel will be required.
- Demonstrate a high level of customer service.,
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and always follow safety guidelines and procedures.
- Strong organizational skills, positive attitude, and an ability to learn quickly.
- Possess a valid driver’s license and driving record that meets company requirements.
- Able to pass a pre-employment background and drug test.
- NICET Level II desired.
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