At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.

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Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

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Specialty Lines Practice Leader (Underwriting and/or Claims)

Location: Flexible Locations: Miami or PR

General Description:
For Adaptiv, underwrite business in accordance with the business plan and within delegated underwriting authority.

For Popular Re, lead the claims management process in close collaboration with ceding company and internal stakeholders.

KEY RESPONSIBILITIES

Strategy and Planning

• Support the development of the annual business plans for Adaptiv and Popular Re and ensure delivery of the plans
• Contribute and participate in all meetings in order to share and develop strategy, knowledge and best practice
• Contribute new ideas and concepts to support the development and delivery of the business plans

Delivery
Adaptiv:

• Establish and strengthen relationships with brokers, business partners, reinsurers and colleagues, to maximize influence and achieve business objectives
• Underwrite insurance risks in accordance with the business plan and personal authority to meet business objectives, including:

• Negotiating rates, terms and conditions for existing and new business
• Compliance with the production and issue of documentation in accordance with contract certainty requirements

• Ensure entries are properly recorded onto relevant systems in a timely manner while ensuring accuracy of data with relation to both underwriting and aggregate exposures

Popular Re:

• Establish and strengthen relationships with ceding company’s claims management team and with internal colleagues, to maximize influence and achieve business objectives
• Actively participate in internal presentations to create awareness of Popular Re’s role and added value to all stakeholders
• Lead claims management adjustment process, reporting, and maintain adequate records for control and reporting

Policy, Process and Procedures

• Compliance with all applicable internal and external laws, regulations, policies, procedures and guidance
• Adhere to underwriting standards, instructions and best practice methodology in order to minimize risk
• Implementation of efficient claims management procedures and controls

KNOWLEDGE, SKILLS & EXPERIENCE:

• Extensive knowledge of relevant market conditions for specific class/portfolio
• Strong knowledge of legal and regulatory requirements
• Strong knowledge of underwriting process and procedures
• Strong knowledge of claims management process and procedures
• Intermediate/ advanced level understanding of relevant software including Excel and other departmental software packages
• Strong level of numeracy and literacy skills
• Strong interpersonal and communication skills
• Strong analytical skills
• Strong negotiation skills
• Strong organizational and prioritization skills
• Ability to analyze and use data for decision making
• Strong attention to detail
• People management – ability to engage and lead a team
• Significant experience gained within the insurance industry
• Use of risk profiling and pricing tools and loss models
• Strong established customer/broker relationships.

COMPETENCIES

• Accountability
• Analytical Discipline
• Collaboration & Teamwork
• Change Agent
• Customer Centric
• Self-Development
• Business Excellence
• Character

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

If you have a disability and need assistance with the application process, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodations. Any other correspondence will not receive a response.

As a leading financial institution in the communities we serve, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

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Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at https://jobs.popular.com/usa/.

Nearest Major Market: Miami
Job Segment: Compliance, Law, Legal