Job description

At Kona Snorkel Trips we value each team member as we know you are the face of the company and are an integral part of making the company a success. You will find that passion and commitment to providing an unforgettable experience for our guests are a top priority. The expectations are high for our team members to provide an exceptional experience and provide the highest level of safety throughout the charter. We are constantly striving to improve and better ourselves so that we can better support our fellow team members and the guests. If you have a safety-centric and customer-focused mindset and thrive under pressure, you are probably a great fit for our team.

**Prior snorkel guiding experience a plus

Are we the right fit for you?

• Our snorkel guides are the makers and molders of the experience we sell. Your role is to both entertain and delight our customers with aloha while ensuring a safe experience for all. As a guide assigned to take care of your guests you are expected to be there for them at all times while on the boat. This includes chatting and getting to know them and their preferences.
• What do employees have to say about working here? - https://www.youtube.com/watch?v=BeqmRR-Qd7s&list=PLElxJyaP-KiZsQA2ConQJfGNXBc3W0X0O

About the Job:

• About us - https://konasnorkeltrips.com/about-us/
• About the owner - https://www.konahonudivers.com/byron-kay---owner-of-kona-honu-divers.htm

Our Youtube Channel

• https://www.youtube.com/channel/UCjOdO9niPaCEaAj6xTA1YdQ

Essential Functions:

• Adhere to all company policies, procedures, and practices
• Must possess the ability to communicate and connect with people easily

Qualifications:

• Life Guard Certified or Divemaster Certification
• Must be willing and able to work in a collaborative setting with a diverse group of internal and external customers
• Must be willing to perform random Drug Screenings to satisfy coast guard requirements

Physical Requirements:

• Strong Swimming ability. Able to tow a group of people attached to a surf board
• Must be able to work in various physical environments & conditions
• Ability to bend and squat
• Ability to climb ladders while carrying 50 lbs

Snorkel Guide

• Each group's snorkel leader will be responsible for briefing their own guests.
• Brief customers on operation of all rental gear provided.
• Provide snorkelers/freedivers with a dive site briefing for each new site including all points of interest as well as safety hazards or potential hazards due to weather and environmental factors.
• Debrief snorkelers with what animals were seen and ask how the experience was. Work through issues and take into account for following snorkel
• We do the heavy lifting. This includes bringing and setting up a float for them to use as a rest/safety device.
• Go above and beyond. Happy customers come back, send their friends, tell the internet about us, and tip more...$
• Report to the captain while on board and report to the Shop Manager while on shore
• Look after the customer’s safety in and out of the water. This should be your first consideration before any others. Their well being is paramount to our livelihood.

Requirements:

• Keep a professional appearance
• Able to lift 50lbs
• Able to climb ladders while carrying 50lbs
• Strong communicator that is able to connect with guests easily and in a professional manner
• Maintain current CPR/EFT/O2 training
• Must be willing to perform random Drug Screenings to satisfy coast guard requirements

Skills/Qualifications:

• Must have a sincere desire to help people
• Motivation
• Goal-Orientated
• Detailed
• A coachable attitude
• Have great attitude and a desire to learn

We'd love to hear from happy people like you (unless you are a troll, a whiner, chronically late, or perpetually angry). Please do not apply if this is you

Best,

Byron Kay

Schedule:

• Shifts from 7:30am - 2pm & 4pm - 11:00pm Daily

Job Type:

• Full-time
• Employee

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance

Schedule:

• Day shift
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Kailua-Kona, HI 96740: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you Life Guard Certified?

Experience:

• Snorkel Guide: 1 year (Preferred)

Work Location: In person

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