Senior Production & Reliability Manager – Executive Director
Full Time
New York, NY 10036
Posted
Job description
Senior Production & Reliability Manager – Executive Director
Job Number:
3234373
POSTING DATE: Apr 3, 2023
PRIMARY LOCATION: Americas-United States of America-New York-New York
EDUCATION LEVEL: Bachelor's Degree
JOB: Production Management and Operational Support
EMPLOYMENT TYPE: Full Time
JOB LEVEL: Executive Director
DESCRIPTION
Company Profile:
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.
Department Profile:
Institutional Securities Technology (IST) is a technology division which develops enterprise systems in support of Morgan Stanley's Institutional Securities Group, including Equities, Fixed Income, Commodities, Investment Banking, Research, and Global Capital Markets. Reliability and Production Engineering (RPE) is a production-oriented discipline focused on improving service availability, latency, scalability, performance, and efficiency for technology products within IST.
Role :
This is an Executive Director position within Reliability and Production Engineering (RPE) leveraging SRE Principles and Practices based out of New York location.
This role is looking for a multi skilled professional with very strong technical leadership, people management skills to deliver critical services ensuring Morgan Stanley operates a highly stable, reliable, and resilient front-to-back plant amidst evolving Market, Firm, and Technology events.
This role is looking for a multi skilled professional with very strong technical leadership, people management skills to deliver critical services ensuring Morgan Stanley operates a highly stable, reliable, and resilient front-to-back plant amidst evolving Market, Firm, and Technology events.
The candidate will be committed to Agile principles and presents an excellent opportunity for the candidate to shape the next generation of the platform(s) and guide the teams globally to deliver innovative solutions to meet the business objectives.
Responsibilities:
Provide technical leadership to high performing global team and provide oversight in plant stability across businesses.
Navigate global technology department and wider organization to better understand problems and to help implement solutions.
Represent the stability function on associated program governance committees and working groups.
Proactive risk identification, prevention and detection controls and processes, and metrics to enhance plant stability.
Leverage and continue to build strong knowledge and expertise of operational resilience including strategic change initiatives, to support effective review and challenge of the associated Operational Risk profile and controls
Collaboration with other regional counterparts on technical and functional initiatives.
Automate to drive efficiency. You will identify and create automation to eliminate manual day to day support activities; scope and create automation for deployment, management and visibility of our services.
Manage Service reliability by managing risk
Define service level indicators (SLIs), objectives (SLOs), and agreements (SLAs).
Implement best practices for building successful monitoring and alerting systems
You will use your expertise to tune and push our systems beyond their normal limit.
You will work closely with engineering/development teams to design, build, and maintain systems and help them decide on products to use, schema design and query tuning.
You will troubleshoot issues across the entire stack: hardware, software, application and network.
You will mentor other SREs on standard methodology for everything from monitoring to troubleshooting complex code and database issues.
Represent the SRE organization in design reviews and operational readiness exercises for new and existing services.
Participate in on-call rotation and periodic conference calls with other specialists from other time zones.
QUALIFICATIONS
Technical Skills:
Bachelor's degree or equivalent, ideally in an area related to technology infrastructure (e.g., engineering, computer science, etc.)
15 to 20 years of experience support technology used in financial products
Good understanding of observability related frameworks.
Strong knowledge of infrastructure, including planning, system and data recovery
Demonstrated ability to collaborate and manage across multiple functional areas while maintaining suitable independence.
Confidence to take ideas forward and to challenge others, where appropriate.
Strong team skills with ability to support talent development, build team cohesiveness and coordinate multiple team activities across a range of processes and product areas
Strong organization skills with the ability to multitask and prioritize; ability to work under pressure and to tight deadlines
Experience in software development: automation-related experience valued in particular. Scripting languages such as bash, python, ruby, or compiled languages such as C, C#, JAVA, Scala and Go are most relevant but others are acceptable. One higher level language is desired.
Hands on experience using Enterprise Tools such as App Dynamic, Grafana, Splunk, Dynatrace
Three Tier Support experience with DBs such as IBM, DB2, Sybase, Mongo, Green Plum, KDB
Deep understanding of operating system level concepts such as processes, memory allocation, and the network stack an understanding of how applications are affected by the above, and ability to debug same
Generally speaking, practical experience running large scale online systems is always an advantage.
Awareness of, and ability to reason about modern software & systems architectures, including load-balancing, queueing, caching, distributed systems failure modes, micro services, Cloud, etc.
Desired Skills:
Hands on experience with a scripting language and strong understanding of databases
Prior experience as a developer in a large-scale financial firm
The candidate must be already doing a similar role
Expected base pay rates for the role will be between 180,000 and 260,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
laviolettawines.com.au is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, laviolettawines.com.au provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, laviolettawines.com.au is the ideal place to find your next job.