; ;

Summary:
The Senior Analyst for Supply Chain Systems is responsible for designing, implementing, maintaining and upgrading all software systems and hardware used in the delivery of Supply Chain products and services in the healthcare system as well as serves as the subject matter expert in said systems as well as maintains exceptional levels of customer service to meet and proactively anticipate the needs of the customer.

;

Detailed responsibilities:

• Creates, maintains and troubleshoots technical, customer and process issues, including but not limited, to Requisitioning, Approvals, PO generation, Receiving and the Matching process. Creates, maintains and troubleshoots Inventory Management processes including, but not limited to, Mobile Supply Chain. Maintains and optimizes the Item Master to include GTINs, UNSPCs, Revenue codes and other system or governmental requirements.
• Develops user roles and maintains them by adding, changing, removing rights of individuals attached to these roles in the ERP and other applicable vendor systems.
• Designs, maintains and runs SQL reports from the Production and Data Warehouse servers to answer specific requests, customer or system problems, and for monthly reporting.
• Authors and maintains training documents and provides training on demand or at scheduled intervals, including continual education.
• Initiates, collaborates and advises in brainstorming and road mapping sessions for Supply Chain efficiency throughout the healthcare system and serves as subject matter expert or project manager as appropriate, including developing project plans.
• Explores, assess, recommends and implements new functionality, technology in ERP or processes observed in the healthcare community or marketplace at large.
• Uploads price files and agreements as instructed by Strategic Sourcing.
• Designs, collaborates, tests and supports inbound and outbound interfaces with external systems, including, but not limited to, Clinical ERP, Point of use stations, GPO, Recall Management, etc.
• Supports and Maintains EDI (Electronic Data Interchange) connections with the exchange, vendors and ERP system.
• Closes Supply Chain modules for Month End. Creates and oversees the Emergency Preparedness Contingency activities for the system.
• Authors and updates SCM System policies and procedures including process workflows. Collaborates and supports all areas of supply chain for processes, efficiencies and system needs.
• Create and maintain a calendar of events for systems to ensure yearly, quarterly, monthly activities are planned and occur as determined. Maintains a high level of customer service to anticipate and meet customer needs.

Competencies and skills:
Essential:

• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.

;

;

Education:
Essential:

• Bachelors

;

Credentials:

Education equivalent experience:
Essential:

• •
  

;

Other information:
Complexity of Work: Requires critical thinking skills to problem solve and manage multiple deliverables at the same time, has excellent communication skills both written and verbal, has decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and have good conflict resolution skills. Ability to train multiple or single users. Demonstrates adaptability and flexibility in the face of ever changing demands. Must have general knowledge of accounting principles and be able to meet deadlines and diagnose system issues. Has strong analytical skills, accurate and can lead projects.

Required Work Experience: Two (2) years experience in a similar job.

Due to the nature of systems, some activities may occur after hours and on weekends or holidays. In lieu of Education, 8 years of relevant work experience in Information Technology / System Applications / Supply Chain or in a related field.

;

;

Working conditions:
Essential:

• Keyboard Entry ; ; ; 60.00%
• Lifting or Carrying 0 - 25 lbs Non-Patient ; ; ; 40.00%
• Pushing or Pulling 0 - 25 lbs Non-Patient ; ; ; 40.00%
• Pushing or Pulling 26 - 75 lbs Non-Patient ; ; ; 40.00%
• Repetitive Movement Hand/Arm ; ; ; 60.00%
• Sitting ; ; ; 60.00%
• Standing ; ; ; 40.00%
• Walking ; ; ; 40.00%
• Audible Speech ; ; ; 60.00%
• Hearing Acuity ; ; ; 60.00%
• Depth Perception ; ; ; 60.00%
• Distinguish Color ; ; ; 60.00%
• Seeing - Far ; ; ; 60.00%
• Seeing - Near ; ; ; 60.00%
• Dust ; ; ; 40.00%
• Computer Monitor ; ; ; 60.00%

; ;

;

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.