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  Prepares Health Care/Assisted Living/Catered Living/Memory Support team work schedule, as well as assists with schedule changes to include calling staff to cover open shifts. – Keeps the schedule up-to-date by making changes as needed & communicating those changes to team members. Ensure future schedules are posted at least 2 pay periods in advance.
• Participates in Hours of Labor (HOL) meetings with Director of Nursing and/or Licensed Nursing Home Administrator to review HOL report.
• Works well under stress, manages time efficiently and maintains composure during difficult situations. – Handles self maturely and professionally at all times. Prioritize based on level of urgency and time-critical tasks.
• Assist in tracking absenteeism, tardiness, overtime, and other staffing patterns as needed. – Maintain individual tracking records complete and up to date.
• Maintain up to date file of team members’ phone numbers. – Update team member phone numbers upon notification of a change.
• Organize and process medical records per policy, state/federal regulations. Thin records bi-monthly; Close/organize records after discharge timely.
• Schedule/maintain logs of record destruction.
• Process requests for medical information as directed by Director of Health Services maintaining confidentiality and ensuring release of medical information is obtained.
• Maintain and update resident photos to keep chart current.
• Analyze discharged charts for completeness and ensure nursing team/physicians complete discharged charts timely.
• Observe records before scanning for all required signatures.
• Performs routine audits of in-house medical records and files.
• Adhere to all company policies and procedures.
• Attend all in-services, training and meetings as required by company policies and Federal/State Regulations.
• Demonstrate a commitment to safety by following safety rules and guidelines; follow good housekeeping practices, take proper care of equipment and perform job duties and responsibilities in a safe and responsible manner. Uses chemicals safely and appropriately.
• Demonstrate dependability, reliability and punctuality. Report to work when schedule, ready to work.

Perform other duties as assigned.

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  Education and experience equivalent to high school diploma. Education/experience equivalent to an associate’s degree preferred.
• Previous experience as a staff scheduler and/or administrative assistant required.
• Previous experience with organizing records preferred.
• Medical records experience in Long Term Care setting preferred.
• Strong written and verbal communication skills, strong phone etiquette.
• Ability to multi-task while maintaining attention to detail and having good organizational skills.
• Ability to process information accurately, make appropriate decisions and take appropriate action based upon the information available.
• Able to operate computer, printer, copy machines and other general office equipment; electronic medical records experience preferred. Familiar with Microsoft Office (Word, Excel, Publisher, PowerPoint).
• Strong customer service skills; maintain a hospitality approach to engaging with all individuals. Ability to work with confidential information and maintain its integrity.