Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Room Service Ambassador today with Medical City Weatherford.

Benefits

Medical City Weatherford, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Room Service Ambassador. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Recruiter to insert Job Summary and requirements here

• Represent FNS in an exemplary manner by adhering to Medical City’s Patient Promise and Standards of Behavior.
• Provide timely tray delivery service to all assigned patients on their units within 45 minutes or less.
• Explain the City Gourmet Room Service Program to new patients.
• Actively resolve customer and/or guest concerns in a timely manner.
• Follow established safety, HACCP, and infection control policies and procedures
• Communicate with members of the healthcare team, including nurses and dietitians.
• Effectively train new RSAs on relevant AM and PM duties.
• Perform other duties as assigned.

What qualifications you will need:

• 1 year of college or technical training preferred
• Customer service experience in a restaurant, hotel, hospital, or concierge/guest services preferred
• This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Medical City Weatherford is a 100+ bed acute-care hospital. We serve Parker County and surrounding communities. Our medical staff represents 30+ medical specialties. Our health care services include inpatient and outpatient care, medical-surgical and emergency care. We are a designated Comprehensive (Level II) Stroke Facility and Level IV Trauma Center. Our hospital is a Level I Neonatal Facility, and a Chest Pain-Accredited facility. Our facility has received many awards and recognition. We received the Press Ganey Summit Award and The Joint Commission’s Top Performer in Key Quality Measures. We are honored to have The Joint Commission’s Gold Seal of Approval. We are a part of the Medical City network of hospitals. Patients are ensured access to medical experts and advanced healthcare innovations across the network.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Room Service Ambassador opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.