Job description
Use your passion for service to create a positive impact and make a difference in the communities we serve!
Sodexo is seeking a highly motivated Retail Manager 2 for Atrium Health Wake Forest High Point Hospital located in High Point, NC. Atrium Health Wake Forest High Point is a 350 licensed bed facility, conveniently located within short driving distance of Winston Salem, Chapel Hill and Greensboro, NC.
The Retail Manager will have direct oversight of both retail and catering operations and will support 12-15 frontline associates.
If you are looking to jump start your career and possess retail management and catering experience in a contract foodservice environment- apply now!
The successful candidate will:
- have oversight of day-to-day operations;
- successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff;
- deliver high quality food services including retail, catering and patient meal management operations;
- achieve company and client financial targets and goals;
- develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)
- develop strategic plans;
- ensure HACCP, regulatory and standards compliance;
- have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
- create a positive environment; and/or
- ensure Sodexo standards are met.
- have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
- have culinary production experience and a strong background in safety and sanitation compliance;
- can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
- are enthusiastic and confident;
- ability to drive employee success to enhance the value of the food and nutrition team; I
- prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
- demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This does not apply to external candidates.
Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
What We Offer:
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers.
Basic Management Experience - 1 year
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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