JOB DESCRIPTION

The Restaurant Manager must be hands-on, working side by side with the team, promoting teamwork and customer service, creating an amazing visit for every guest.

JOB RESPONSIBILITIES

Oversee a team of employees including hiring, development, scheduling and training

Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish

Create a service first work environment

Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned

Assign service-related tasks to servers

Ensure dining tables are properly prepared for service

Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items

Assist with special events as needed.

Adhere to grooming and appearance standards consistently.

Understand and communicate products and services available at the hotel.

Follow all company safety and security policies and procedures

Ensure team members uniform is neat and professional and grooming standards have been followed

Anticipate and address guests service needs

Thank guests with genuine appreciation

Develop and maintain positive working relationships with others

Comply with quality assurance expectations and standard

JOB REQUIREMENTS

Minimum of 3-5 years Restaurant Management

Ability to direct and coordinate the organization's goals and objectives

Hands on leadership style. Able to build, coach, and develop a team

Exceptional customer service and problem-solving skills,

Detail oriented with focus on quality, perform all duties as required or requested,

Open availability including nights, weekends, and holidays when restaurant is open and based upon the needs of the business