$55,000 - $60,000 Per Hour

NOW HIRING! We’d love to meet you if you want to work with a team that feels like family!

Excellent Earnings Potential!

Paid Sick Leave!

Flexible Schedules!

Health Benefits!

Eligibility Rules Apply

If youre an energetic leader with an I treat it like I own it attitude who is looking for a great restaurant leadership position with an expanding organization, then this opportunity may be for you!

Kelly Operations Group and its affiliate companies currently operate 11 restaurant brands with over 110 locations in more than 20 states throughout the country including Champps Kitchen & Bar, Fox & Hound Sports Tavern, Craft Republic, Claim Jumper, Joes Crab Shack, Brick House Tavern + Tap, Grady's BBQ, Lucky Bastard Saloon, Kings Family Restaurants and more! From New York to California, we offer our guests a wide array of outstanding food and enjoyable adult beverages in a fun atmosphere. Were a local favorite to watch your favorite sports teams and for group events.

The Service Manager plays a critical role in ensuring each Guest at Brick House Tavern + Tap receives a personalized, memorable experience on every visit. The Service Manager achieves this by ensuring Servers, Hosts and Bussers uphold our standards, execute Perfect Food and Exceptional Beverages, and exceptional Service to our Guests.

We offer excellent compensation + bonus potential and a generous benefits program including paid vacations & sick leave, medical/Rx, dental, & vision options. Company paid STD, LTD, & Life coverage is a complementary perk!

KEY RESPONSIBILITIES

• Ensures each Guest receives perfect food, exceptional beverages, and tailored service.
• Hires Team Members who have the energy, passion and ability to deliver personalized, memorable experiences to our Guests.
• Ensures the Back of House controls and standards are adhered to at all times.
• Ensures the restaurant is Spotlessly Clean, Safe & Sanitary at all times.
• Interacts with all Guests throughout each shift.
• Ensures the restaurant is set up accurately for every shift, and broken down accurately after every shift.
• Organizes, directs, validates, and follows up on training programs involving Servers, Hosts, and Bussers.
• Conducts pre-shift meetings with both FOH and BOH Team Members on every shift.
• Conducts thorough and accurate line checks, correcting issues as they arise.
• Assists with placing orders.
• Plays a key role in ensuring budgets are exceeded.
• Follows correct processes and procedures for cash handling, processing checkouts, and safe drops.
• Performs a variety of administrative duties.

QUALIFICATIONS & SKILLS

• Excellent communication skills.
• Must be able to work in a fast-paced, multi-tasking, hands-on environment.
• Ability to establish and maintain positive and professional working relationships with all Managers, Hourly Team Members, and Guests.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; four-year degree preferred.
• Minimum 3 years of restaurant management experience required.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer and promote diversity and inclusion.

Reasonable accommodations available to execute the primary requirements of the position upon request.

Brand: Brick House Tavern + Tap
Address: 581 Howe Ave Cuyahoga Falls, OH - 44221
Property Description: 20209 - Akron RL
Property Number: 20209 RL