Host/Hostess

Accountable for creating a welcoming environment by greeting and seating guests in a prompt and friendly manner. Responsible for taking reservations and answering questions.

Responsibilities:

• Make a great first impression with every guest. Greet guests in a friendly, genuine way.
• Answer the phone with a friendly tone, take reservations and answer questions in a timely manner.
• Use reservation system and seating chart according to company policies.
• Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
• Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
• Use hospitable farewell techniques to say goodbye/thank you to every guest.
• Take initiative to complete housekeeping duties including sweeping and mopping floors, removing trash, and cleaning restrooms.
• If asked by Management, act as a peer mentor for new team members.

Experience & Qualifications:

• NY location only: COVID-19 vaccination required. Record showing you are fully vaccinated must be provided. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
• Previous experience is preferred or a minimum of 6 months experience in food service/hospitality.
• Previous point of sale system and Resy experience is recommended.
• Ability to work collaboratively in a fast-paced work environment.
• Ability to create memorable guest connection with our food and beverages.
• Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
• Ability to work a variable schedule, including weekends, and shifts from morning through late night.
• Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs.

Team Member Incentives:

• Hiring Bonus $250
• Flexible scheduling
• Medical, Dental and Vision Coverage
• Career growth potential.
• Free Movie Tickets
• Food & Beverage Discounts
• Discounts through Life Mart and Tickets At Work.