Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% company match, 5 weeks of time off to start, and tuition benefits for employees, spouses, and dependents with no payback requirement! View details of our total rewards package.

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

In this role you will provide service to the academic colleges/schools/departments and to the current and former students at Marquette University, who depend on an accurate historical academic record and an office that exemplifies our mission to provide professional, effective and efficient service to all its constituencies with equality and compassion.

1. Responsible for entry of transfer course information into the student information system, including assisting in the development and implementation of improvements that automate and streamline the process.
2. Post student degrees in the student information system, including assisting in the development and implementation of improvements that automate and streamline the process.
3. Processing of transcript requests through third party software, including troubleshooting issues that arise in relation to system integrations and transcript delivery.
4. Processing of academic forms, including assisting in the development and implementation of electronic forms and related records processing within the student information system.
5. Support entry and updating of academic records information and data, as needed, particularly during peak times or periods where staff coverage is necessary.
6. Serve as liaison to the academic colleges, schools, departments to resolve and trouble-shoot academic policy and procedural issues.
7. Serve as one of the OTR liaisons to MU Central.

High School diploma required

1-2 years of office support experience in a college or university setting or 3 or more years of general office support experience.

Customer relations and interpersonal skills.

Excellent written and verbal communication skills.

Excellent organizational skills.

Ability to exercise good judgment and discretion in handling of sensitive issues.

Demonstrated ability to multi-task and not be hindered by frequent interruptions.

Accuracy and attention to detail and the maintenance of confidentiality when accessing privileged information.

Ability to respond and interact with diverse populations.

A team-player; dependable, trustworthy and a self-starter with a strong work ethic and professional connections.

Exhibit a professional style that is compatible with Marquette’s and the Office of the Registrar’s mission.

At least 2 years of college.

3 or more years’ experience in a college records office.

Administrative experience with a Student Information System, preferably PeopleSoft Campus Solutions.

Administrative experience with Perceptive Content/ImageNow, or a similar document imaging system.

Administrative experience with GT eForms, or a similar electronic forms software.

Administrative experience with Parchment, or a similar transcript request system.

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

Required Documents Optional Documents