Job description
We are looking for a passionate team member who wants to deliver a high level of service to our customers, while growing your career with our growing company. The Receptionist/Cashier receives payment for products or services sold and plays a key role in maintaining or creating customer satisfaction for the business transaction.
Essential Job Function and Responsibilities:
- Greet customers in a pleasant and professional manner
- Answer incoming calls promptly, politely and professionally
- Receives cash, checks and credit card payments from customers
- Answers customer questions about service performed or products purchased, or refers them to someone who can
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- Maintains a professional appearance
- Keeps work area neat and clean
- Quality assurance by verifying receivables and balancing cash drawers
- Oversight of guest refreshment stations maintaining cleanliness and fully stocked at all times
Minimum Qualifications:
- One year office experience with excellent customer service skills
- Team oriented
- Submit to and successfully complete MVR and background check
- Dealership experience preferred – CDK a plus
- Health Insurance (Including Wellness Benefit)
- Dental and Vision Insurance
- Life Insurance
- 401(k) with company matching after one year of service
- Section 125 FLEX Account
- EAP - Employee Assistance Program through Avera
- Paid Vacation, Holiday, and Personal Time
- Discounts on vehicles, service & parts – including immediate family members
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