Job description
Receptionist
- Polished Professionalism
- Positive attitude
- Dependable
- Ability to communicate effectively both written and oral
- Independent, self-driven individual
- High school diploma or equivalent education required. College Degree Preferred.
- Two years related experience in a corporate environment or hospitality related field preferred
- Knowledgeable of Microsoft Office applications
- Great telephone skills and verbal communication
- Must be customer focused, organized, and professional
- Ability to work in a team environment
- Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.
- Directs visitors by utilizing employee and department directories, giving instructions.
- Maintains security by following procedures defined in SOP, badge requirements and floor access controls.
- Answer phones
- Assist with Guest Pre-Registration
- Main point of contact for Building Security for receiving guests and visitors; contact host to announce visitor
- Main point of contact for all Client employees on the floor; answer questions, help with requests
- Review all Room Booking tools to stay current and informed of all meetings taking place on the floor
- Maintain neat and tidy reception waiting area and conference rooms
- Be familiar with all policies and guidelines as it pertains to the Floor/Reception Area
- Sustains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Create and update Reception Operations Manuals and Cheat Sheets as needed
- Help maintain workspace by notifying the appropriate Departments when service is needed, i.e., carpet cleaning, missing light bulbs, maintenance of Ladies Room, etc.
- Handle any administrative tasks/requests for the floor as needed
- Maintains safe and clean reception area by complying with procedures, rules, and regulations. This includes monitoring conference rooms and detailing usage.
- Come to work properly dressed according to the dress code for this position
- Employee must be able to work under pressure and time deadlines during peak periods.
- Sitting at a computer for long periods of time 90% of the time
- Must be able to lift a minimum of 10 pounds
JOB DETAILS
Date posted:
DEC 29, 2022
Country:
UNITED STATES
Location:
CHICAGO, IL, US, 60603-3410
Job Category:
SERVICE EXCELLENCE
Full time/Part time:
FULL TIME
Requisition ID:
32691
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