Position: Quality Technician I

Location: Franklin Park, IL

Shift: Mon-Fri 10pm-6am; must be able to work occasional weekends as scheduled

Pay @ $23.98/hour

3rd Shift Differential: $1.00/hour in addition to hourly rate

Through the use of problem-solving techniques in routine job activities and team settings, performs all responsibilities in a manner, which ensures the quality expectations of every customer, both internal and external, are met or exceeded. Measures critical product/process variables, records or reports using appropriate tools and utilizes information to continuously improve. If unable to maintain processes within established limits or meet specifications, is fully authorized to stop the operation and seek assistance.

• Conduct required off-line testing for products.
• Ensure all customer feedbacks are completed on-time, root cause is identified and implemented.
• Assist in analyzing all customer feedbacks for trends and continuous improvement.
• Involved in corrective action and preventive action process.
• Assist in process capability studies as deemed necessary.
• Document COA’s, COC’s as required.
• Participates on customer visits.
• Defines quality concepts and quality processes, including statistical basics, etc.; applies quality tools; interprets information and data; applies team concepts.
• Where applicable, support the food safety team to organize its work, ensure relevant training and education of the food safety team members, ensure the food safety management system is established, implemented, maintained and updated, and report to the organization's top management on the effectiveness and suitability of the food safety management system
• Must know which measurement and test equipment (M&TE) tools are appropriate for various tasks and how to assess tool accuracy and precision; understands the concept of standards traceability for M&TE.
• Understands and applies basic inspection and testing techniques, including various types of sampling plans. Understands and applies various quality audit types and their components, tools, and techniques.
• Must be able to control nonconforming material.

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.