Job description

Property Manager / Non-Exempt, Represented

Closing Date

Open Until Filled

Salary Range

$48,652 – $52,117

New hire to start at $48,652-$52,117 annually, DOQ, plus benefit/retirement package. The full salary range for the position is $48,652- $64,066 annually and employees enjoy a 36-hour work week.

POSITION OVERVIEW
The Property Manager is primarily responsible for providing exceptional customer service to diverse populations and stakeholders in the asset management of properties owned and/or operated by the Bellingham/Whatcom County Housing Authorities. The Property Manager assists our clients in maintaining housing opportunities while ensuring BWCHA’s assets are properly maintained.
ESSENTIAL JOB FUNCTIONS
The Property Manager is capable of performing all of the following duties but will be primarily responsible for those assigned to them. The duties of staff in this position may vary in an effort to balance workloads, maximize individual strengths, and provide opportunity for personal and departmental growth and effectiveness. The essential job functions are not to be considered a detailed description of every duty allocated to this classification but rather an illustration of the more typical functions.

• Interpret and apply various program regulations and BWCHA policies and procedures in accordance with applicable federal, state, and local laws.

• Serves as property manager performing leasing activities including lease preparation, program orientation and lease signing appointments, move-in inspections and move-in fund processing.

• Conducts field work, such as property walks, preparing and delivering notices and conducting inspections (including special inspections and regular property inspections).

• Responds to all resident complaints. Investigates and follows up with law enforcement as needed. Issues necessary lease violation notices up to termination of tenancy. Ensures resident lease compliance and represents BWCHA is eviction proceedings as needed.

• Processes rent payments for BWCHA’s Public, Affordable, Rural Development and LIHTC programs; performs collection functions for late/non-payment of rent; prepares Pay-or-Vacate notices and prepares packets for legal counsel when necessary. Serves as primary point of contact for residents with rent related questions.

• Maintains office hours at various BWCHA property offices and manages various community activities to include garden boxes, activity clubs, commodities, summer meal and educational programs.

• Serves as primary point of contact for Resident Council’s.

• Works cooperatively with resident support agencies to refer and/or assist residents to services.

• Applies independent judgment to complex housing needs in a fair and consistent manner in accordance with continually changing regulatory rule, HUD regulations and BHA policies and procedures.

• Prepares and distributes monthly resident newsletter.

• Participates in community presentations and other information activities for prospective and current clients.

• Assists Housing Coordinators in obtaining necessary program paperwork.

Other Job Functions

• May serve as translator in Spanish, Russian or Ukrainian.
• Participates in special projects as assigned.

WORKING CONDITIONS & EQUIPMENT USED
This position functions in an office environment and on property sites. Incumbents must be able to effectively utilize computers and related software, computer printers, adding machine, photocopier, telephone system (multiple line), and fax.
QUALIFICATIONS (Knowledge, Skills and Abilities)

• Ability to meet strict deadlines.
• Knowledge of basic English composition, spelling, punctuation and mathematics.
• Ability to acquire a clear understanding of the organization’s programs, policies, and terminology.
• Works effectively and cooperatively with a wide range of people, including patrons which may be under significant personal stress.
• Courteous, compassionate, and tactful manner.
• Ability to interpret and apply program information in making work decision or in providing information to others.
• Communicates effectively with agency staff, the general public and other agency personnel.
• Communicates with patrons with limited written and oral English skills.
• Maintains confidentiality.
• Balances workload and works effectively with frequent interruptions.
• Maintains dependable, punctual attendance.

Education & Experience

• High school diploma or G.E. D. required.
• Two years of property management, asset management or leasing experience required.
• A mix of public and private sector property operation experience, including leasing, calculating rents, lease compliance, etc., is desirable.

Licenses or Certificates

• Must possess valid Washington State Motor Vehicle Operator’s License at the time of hire and an acceptable driving record (according to BHA standards).

Within the first 12 months of employment:

• Occupancy and Rent Calculation Specialist Certificate
• LIHTC Fundamentals Certificate
• Fair Housing Certificate

OTHER REQUIREMENTS
Physical
This position requires the incumbent to be able to effectively move about the office or site environment. May require lifting up to 40 pounds.
Mental
The ability to work effectively with and for a wide variety of people while maintaining a courteous, friendly and tactful manner. Working in an environment characterized by continual interruptions from staff and clients.
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
SALARY & BENEFITS

• Salary Range: $48,652 – $64,066 plus exc. benefit/retirement package
• Medical, Dental, and Vision
• Life Insurance
• Long-Term Disability
• Washington State Public Employees’ Retirement System (PERS)
• 12 Holidays and 2 Personal Holidays
• Generous Vacation and Sick Leave Accruals
• Employer Contribution to VEBA Account

TO APPLY
Applications reviewed on receipt – it is in your best interest to submit your application as soon as
possible. Submit your resume, cover letter and completed application to HR.
Download forms below.
COMPLETED APPLICATION PACKETS WILL BE ACCEPTED VIA

• *EMAIL: HR@bellinghamhousing.org

FAX:* 360-676-7747*
MAIL:* P.O. BOX 9701, BELLINGHAM, WA 98227*
The Bellingham & Whatcom County Housing Authorities is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, disabled and Vietnam veterans and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application process or this job announcement in an alternative format may contact the human resources office at (360) 715-7330. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 711.

Job Type: Full-time

Pay: $48,652.00 - $52,117.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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