Project Coordinator

Full Time
Beverly Hills, CA 90211
Posted
Job description

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SERVPRO Beverly Hills is an industry leading water, mold, and large loss fire restoration company. We are one of a select few members of the SERVPRO Global Disaster Recovery Team Program, singling us out as one the largest producers of commercial damage restoration in the country and worldwide.

Production Coordinator: A great candidate for this role would have previous Office/ Administrative experience handling scheduling, logistics, or dispatch.

Pay Rate: $21-23/Hr. Depending on Experience

Summary: Our Production Coordinator performs all tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs.

  • Receive and enter lead calls and job referrals and dispatch to appropriate party
  • Submit preliminary estimates and job file backup
  • Track pending lead calls and job referral follow-up
  • Coordinate on-call schedule, production schedule, and monitor logistics
  • Organize weekly timecards and turn in to Production Manager for approval
  • Monitor job file status, audit status, ensure client requirements are followed
  • Job File Communication and Reporting
  • Complete and review job file documentation for final upload and the audit process
  • Follow up with customers and insurance representatives according to collection job flow guidelines
  • Maintain internal communication regarding collection process

Qualifications:

  • Previous Office/Administrative experience
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Excellent Customer service and attention to detail is a MUST
  • Strong written and verbal communication skills
  • Scheduling, logistics, and dispatch experience is a plus
  • Previous work experience in commercial cleaning, restoration, construction, or insurance industry is helpful

Perks:

  • Weekly Pay Schedule
  • Opportunity for Overtime
  • PTO, Sick Pay, Paid Holidays
  • Medical, Vison, Dental, Life Insurance

SERVPRO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Beverly Hills, CA 90211: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Briefly describe your experience handling scheduling, logistics, and/or dispatching.

Experience:

  • Project Coordinating: 2 years (Required)
  • Restoration or Construction: 1 year (Preferred)

Work Location: In person

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