Essential Job Responsibilities and Duties

• Verify and complete donation documentation of necessary records
• Prepare plasma bottle collection for sampling
• Collect and process donor tubes for testing
• Prepare donor testing samples for shipment
• Label samples and place plasma bottles in freezer for shipment, including repackaging and sorting
• Complete donor records by entering the collected information into the donor management computer system
• Pack units for final shipment
• Monitor the temperature of the stored product in freezers and perform routine maintenance of freezer equipment
• Perform daily, monthly, quarterly equipment maintenance through cleaning and quality control checks. Report all equipment in need of repair to supervisor
• Maintain communication within the service areas of the donor center to ensure thorough documentation of necessary records
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Maintain an open line of communication with Management
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
• Ability to accept performance feedback in a professional manner
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• Minimum one (1) year work experience preferred

Requirements

• Good oral and written communication skills
• Provide a pleasant customer service experience
• Ability to read and interpret directions and instructions
• Perform basic math calculations
• Accurate data entry
• Basic computer skills
• Reasoning ability to identify, interpret and apply appropriate information

Physical Requirements

• Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
• Manual dexterity to perform all phases of donor plasmapheresis
• Ability to stand for extended periods of time for up to four (4) hours at a time
• Ability to lift, tug, pull up to fifty (50) pounds

Work Environment

• Typical work environment with moderate noise level
• May be exposed to freezing temperatures for short periods of time
• Occupational exposure to bloodborne pathogens

Disclaimer

This job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.

Education

• High School or better