Police Records Specialist Lead

Full Time
Commerce City, CO 80022
$48,339 - $72,509 a year
Posted
Job description
Salary
$48,339.20 - $72,508.80 Annually
Location
Commerce City, CO
Job Type
Full-Time
Job Number
2023-00113
Department
Police
Division
Support Services
Opening Date
05/11/2023
FLSA
Non-Exempt
Bargaining Unit
AFSCME

    DESCRIPTION

    BENEFITS

    QUESTIONS

General Purpose

The Lead Police Records Specialist performs advanced technical and administrative police support services including the general operation of the Records Unit, assigning and reviewing work of Police Service Technicians and Records Specialists, training Police Service Technicians and Records Specialists, and providing assistance to department members through their expertise in the processing and retrieving of reports, police records and computer entries.

The hiring range for this position is $23.24 - $29.05 / hourly ; $48,345.00 - $60,432.00 / annually.

Essential Duties & Responsibilities

  • Provides general oversight of daily Records Unit operations
  • Reviews police reports; reads, classifies, codes and tallies reports according to established coding system in conformance with the NIBRS crime reporting system
  • Trains Police Service Technician and Records Specialist, volunteer, temporary and part-time personnel in Records Unit policies and procedures
  • Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; implements laws, codes, and policies governing the retention and release records
  • Operates all department computer systems, which include Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), NIBRIS, City Records Management system, Logos financial software and other law enforcement records management systems
  • Enters, queries, and deletes data and information to and from NCIC, CCIC, and various law enforcement databases
  • Records movement of all records in strict conformance with departmental guidelines and the Colorado Criminal Justice Records Act (CCJRA)
  • Evaluates documentation and make decisions on validity; or escalate questions to supervisor
  • Audits and reviews work product of Police Service Technicians to ensure validity and accuracy
  • Analyzes problems to determine causes and acts to correct problems
  • Seals, expunges and limits access to records per court order, Colorado Revised Statues, and Colorado Criminal Justice Records Act
  • Serves as a liaison between the unit and other entities such as City Attorney, District Attorney's Office, other City staff in the absence of the Records Supervisor
  • Assists department members through their expertise in the processing and retrieving of reports, police records and computer entries
  • Works closely with the Records Supervisor to conduct short-term and long-term planning for the Records Division
  • Approves or denies requests by citizens for police records
  • Follows procedures to maintain a variety of files, including computer databases, reports, summons; and related data received from patrol officers, investigation officers, and County, District, or Municipal court
  • All employees must model and demonstrate the City Values at all times during the course of employment; to include: Integrity, Collaboration, Innovation, Respect and Excellence.

Performs other duties as assigned

Minimum Qualifications
High School diploma or equivalent; at least two years of experience as a Police Records Specialist, or at least three years of equivalent continuous experience in police records management and CCIC/NCIC for a law enforcement agency. A Bachelor Degree in a criminal justice, business or administrative related field is preferred; bilingual in English and Spanish is preferred; experience in shift work is preferred; and, advanced experience with Microsoft Office suite or 365 is preferred. An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities may be considered. Must qualify for FBI certification to access the Criminal Justice Information System; qualification includes no felony conviction of any kind. Must be able to be certified as a Notary Public.

Knowledge, Skills and Abilities:

  • Knowledge of the City of Commerce City, municipal government services, and police department functions
  • Knowledge of and ability to interpret Colorado Criminal Justice Records Act (CCJRA) and follow detailed/complex instructions
  • Knowledge in Colorado Crime Information Center (CCIC) / National Crime Information Center (NCIC), and Records Management Systems (RMS)
  • Knowledge of English usage, spelling, grammar and punctuation
  • Skill in understanding and responding to customer service needs
  • Skill in typing on a computer or typewriter with accuracy; alphabetic and numeric filing
  • Ability to critique and provide feedback to others in a constructive and positive manner
  • Ability to communicate effectively and professionally with others
  • Ability to work well with culturally diverse and demanding people
  • Ability to focus attention on tasks, which may be complex, routine, or repetitive, without losing concentration or becoming distracted by external activities
  • Ability to handle confidential information
  • Ability to work with broad direction and limited supervision
  • Ability to organize activities and working environment in order to complete tasks in accordance with priorities, address multiple demands, or meet deadlines with maximum efficiency
  • Ability to read, understand, and apply technical manuals, complex analytical methods, and research reports
  • Ability to understand and follow written and oral instructions and procedures
  • Ability to clearly and accurately express thoughts in the completion of various forms of written documents and verbal directives/communication
  • Ability to deliver exceptional internal and external customer service
  • Ability to work in a team environment
  • Ability to work under pressure and respond calmly in emergency situations

Equipment Used, Work Environment and Physical Activities
  • Driving: Drives a city or personal vehicle in the normal course of business
  • Office Equipment: Daily use of computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel, document management software, records management system software, various department software and web applications
  • Other Equipment: Police radio
  • Physical Activities: Sits for long periods of time; light physical activity that may include walking, standing, stooping, bending, reaching, lifting and carrying
  • Lifting: Occasionally lifts, carries, and exerts up to 40 pounds
  • Vision and Hearing: Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation and respond to verbal inquires
  • Exposure to Environmental Conditions: Position generally works in an office setting with overhead lighting and long periods of screen time
  • Schedule: Position generally works a non-traditional work week; may work rotating shifts, from 8 to 12 hours, to include days, evenings, nights, holidays and weekends
  • Additional Working Conditions: May be exposed to work settings that vary in convenience and comfort

NOTE: This job description is not intended to be an exhaustive list of all responsibilities and qualifications. Employees are accountable for all duties associated with this position.

Agency
City of Commerce City
Address

7887 E 60th Ave

Commerce City, Colorado, 80022

Phone
3032893634
Website
http://www.c3gov.com

General Purpose

The Lead Police Records Specialist performs advanced technical and administrative police support services including the general operation of the Records Unit, assigning and reviewing work of Police Service Technicians and Records Specialists, training Police Service Technicians and Records Specialists, and providing assistance to department members through their expertise in the processing and retrieving of reports, police records and computer entries.

The hiring range for this position is $23.24 - $29.05 / hourly ; $48,345.00 - $60,432.00 / annually.

Essential Duties & Responsibilities

  • Provides general oversight of daily Records Unit operations
  • Reviews police reports; reads, classifies, codes and tallies reports according to established coding system in conformance with the NIBRS crime reporting system
  • Trains Police Service Technician and Records Specialist, volunteer, temporary and part-time personnel in Records Unit policies and procedures
  • Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; implements laws, codes, and policies governing the retention and release records
  • Operates all department computer systems, which include Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), NIBRIS, City Records Management system, Logos financial software and other law enforcement records management systems
  • Enters, queries, and deletes data and information to and from NCIC, CCIC, and various law enforcement databases
  • Records movement of all records in strict conformance with departmental guidelines and the Colorado Criminal Justice Records Act (CCJRA)
  • Evaluates documentation and make decisions on validity; or escalate questions to supervisor
  • Audits and reviews work product of Police Service Technicians to ensure validity and accuracy
  • Analyzes problems to determine causes and acts to correct problems
  • Seals, expunges and limits access to records per court order, Colorado Revised Statues, and Colorado Criminal Justice Records Act
  • Serves as a liaison between the unit and other entities such as City Attorney, District Attorney's Office, other City staff in the absence of the Records Supervisor
  • Assists department members through their expertise in the processing and retrieving of reports, police records and computer entries
  • Works closely with the Records Supervisor to conduct short-term and long-term planning for the Records Division
  • Approves or denies requests by citizens for police records
  • Follows procedures to maintain a variety of files, including computer databases, reports, summons; and related data received from patrol officers, investigation officers, and County, District, or Municipal court
  • All employees must model and demonstrate the City Values at all times during the course of employment; to include: Integrity, Collaboration, Innovation, Respect and Excellence.

Performs other duties as assigned

Minimum Qualifications
High School diploma or equivalent; at least two years of experience as a Police Records Specialist, or at least three years of equivalent continuous experience in police records management and CCIC/NCIC for a law enforcement agency. A Bachelor Degree in a criminal justice, business or administrative related field is preferred; bilingual in English and Spanish is preferred; experience in shift work is preferred; and, advanced experience with Microsoft Office suite or 365 is preferred. An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities may be considered. Must qualify for FBI certification to access the Criminal Justice Information System; qualification includes no felony conviction of any kind. Must be able to be certified as a Notary Public.

Knowledge, Skills and Abilities:

  • Knowledge of the City of Commerce City, municipal government services, and police department functions
  • Knowledge of and ability to interpret Colorado Criminal Justice Records Act (CCJRA) and follow detailed/complex instructions
  • Knowledge in Colorado Crime Information Center (CCIC) / National Crime Information Center (NCIC), and Records Management Systems (RMS)
  • Knowledge of English usage, spelling, grammar and punctuation
  • Skill in understanding and responding to customer service needs
  • Skill in typing on a computer or typewriter with accuracy; alphabetic and numeric filing
  • Ability to critique and provide feedback to others in a constructive and positive manner
  • Ability to communicate effectively and professionally with others
  • Ability to work well with culturally diverse and demanding people
  • Ability to focus attention on tasks, which may be complex, routine, or repetitive, without losing concentration or becoming distracted by external activities
  • Ability to handle confidential information
  • Ability to work with broad direction and limited supervision
  • Ability to organize activities and working environment in order to complete tasks in accordance with priorities, address multiple demands, or meet deadlines with maximum efficiency
  • Ability to read, understand, and apply technical manuals, complex analytical methods, and research reports
  • Ability to understand and follow written and oral instructions and procedures
  • Ability to clearly and accurately express thoughts in the completion of various forms of written documents and verbal directives/communication
  • Ability to deliver exceptional internal and external customer service
  • Ability to work in a team environment
  • Ability to work under pressure and respond calmly in emergency situations

Equipment Used, Work Environment and Physical Activities
  • Driving: Drives a city or personal vehicle in the normal course of business
  • Office Equipment: Daily use of computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel, document management software, records management system software, various department software and web applications
  • Other Equipment: Police radio
  • Physical Activities: Sits for long periods of time; light physical activity that may include walking, standing, stooping, bending, reaching, lifting and carrying
  • Lifting: Occasionally lifts, carries, and exerts up to 40 pounds
  • Vision and Hearing: Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation and respond to verbal inquires
  • Exposure to Environmental Conditions: Position generally works in an office setting with overhead lighting and long periods of screen time
  • Schedule: Position generally works a non-traditional work week; may work rotating shifts, from 8 to 12 hours, to include days, evenings, nights, holidays and weekends
  • Additional Working Conditions: May be exposed to work settings that vary in convenience and comfort

NOTE: This job description is not intended to be an exhaustive list of all responsibilities and qualifications. Employees are accountable for all duties associated with this position.


Please review a copy of our benefit guide here.

PAID TIME-OFF BENEFITS:

  • Holidays: There are 11 paid holidays each year.
  • General Leave: Leave banks are granted to employees after six months of full-time employment. General Leave may be used for vacations, personal business, illness, or other reasons as requested by the employee and approved by his/her supervisor.
  • Other Paid Time Off Jury Duty, Injury Leave, and Military leave are also available to employees.

ADDITIONAL BENEFITS:
  • Employee Assistance Program (EAP): We provide a confidential Employee Assistance Program to help support you and your family on any issue of concern. Eight private counseling sessions are available on a range of needs including, but not limited to marital issues, parenting concerns, grief counseling, supervisor issues, and drug and alcohol abuse.
  • Tuition Reimbursement: The City provides a tuition reimbursement program that reimburses qualified educational expenses.
  • Eligibility for Pay Increases: Employees are eligible for a pay increase during their annual appraisal following a successful evaluation. Pay increases do not come at the time of the six-month introductory evaluation.
  • Employee Home Ownership Program: To encourage employees to reside within the City limits of Commerce City, we may provide a secured loan for the down payment and/or closing cost assistance on a home in Commerce City. The employee must meet all City criteria as well as first mortgage underwriting criteria.
  • Personal Computer Employee Purchase Program: To encourage the development of employee computer skills, the City offers an interest-free loan to you for the purchase of computer hardware (including a Desktop or Laptop) and software. The employee must have successfully completed their 6-month Introductory Period for eligibility.
  • Recreation Center Membership: Employees and family members are eligible for a membership to the Commerce City Recreation Center for $5.00 per person per year.
  • Golf Course Green Fees: Employees can play the City's award-winning Buffalo Run Golf Course at a rate of $9.00 for 9-holes or $18.00 for 18-holes. Employees can also purchase golf merchandise at discounted prices.


Agency
City of Commerce City
Address

7887 E 60th Ave

Commerce City, Colorado, 80022

Phone
3032893634

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