Job description

Collins Dental TX Care Coordinator/Patient Care Coordinator- Winter Springs, FL

******Prior Dental Experience Preferred*******

You will want to work here! Superior dental practice! Top pay and incentives! Supportive team environment! Excellent opportunities to grow in your career!

Our fast-paced, growing Winter Springs family, cosmetic and implant dental practice seeks a Superstar Team Member -Treatment Care Coordinator!
If you LOVE dentistry, have excellent communication skills, offer superior customer service, provide immaculate organization, attention to detail, the ability to multi-task, have a cheerful and positive disposition- this is the job for you! The best person for this position will work well with teammates, and enjoy helping each team member to complete their workload and fulfill their goals.

Customer Service

• Welcome our new and existing patients with a warm and friendly smile.
• Help patients feel comfortable before, during and after dental treatment.
• Build relationships with patients to identify their needs and offer services as solutions to meet their needs.
• Communicate with patients through email, mail, phone.
• Effectively communicate with doctor offices through email and phone.
• Understand the features, advantages and benefits of all our services and products and be able to explain them to patients.
• Handle patient service requests -- basic office information, appointment dates, documentation, insurance etc.
• Maintain all patient information and communication in our software.
• Communicate with team members regarding each patient's account.
• Set goals; create plans to achieve goals and share statistics with the team monthly.
• Check-out patients reviewing charts to ensure all information is documented properly and balances are paid and up to date.
• Review dental insurance benefits available for patients.
• Present treatment and financial options to patients.
• Communicating with happy and unhappy patients.
• Coordinate appointments for patients who are referred to specialists’ office.

Requirements

• Full time up to 40 hours a week,5 days a week.
• Excellent customer service and patient care.
• Independent and responsible.
• Identify problems and create solutions.
• Prioritize and handle multiple tasks efficiently.
• Excellent verbal and written communication skills.
• Strong attention to detail and follow-through.
• Punctual and dependable.
• Intermediate computer experience -Microsoft Excel, Word, Internet Explorer, Practice Software

Benefits include:

• Top industry pay
• Monthly bonuses
• Five paid holidays
• 2 weeks of paid time off
• Health insurance coverage with prescription drug plan
• 401(k) plan
• Practice paid continuing education
• Life insurance and disability options
• Free dental benefits for team member and immediate family

Practice Details:Dr.Collins purchased our private practice in 2003 after serving as a dental officer in the US Navy for four years and completing a one year Advanced Dental Program in General Dentistry. He is a graduate of Louisiana State University School of Dentistry in New Orleans. Innovative and forward thinking, Dr. Collins is constantly striving to raise the bar of excellence in patient care and customer service! We are among the top 5% producing dental offices in the country! Read all about us on our Facebook page and our website CollinsDentalCare.com " Changing lives, one smile at a time!

Candidates that are interested please email resume, salary history and letter stating why you feel we should hire you!

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• No weekends

Supplemental pay types:

• Bonus pay

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

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