Job description
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Patient Scheduler
Serenity Healthcare is seeking an Patient Scheduler for our Ahwatukee, AZ clinic. As scheduler, you will provide a positive, supportive, and personable experience for our patients by addressing any questions or concerns. The ideal candidate will embody Serenity’s core values and have a passion for helping our patients day in and day out.
Serenity is an innovative healthcare technology company committed to creating the finest patient experience. We are a start-up company, growing rapidly. Our culture is driven by an approach to patient-centric care. We enable patients to
take back their lives.
Benefits
- Insurance benefits (Medical, Dental, Vision) Serenity Covers 90% of your insurance premium
- Opportunity for growth and advancement
- Competitive Pay (From $16.50 per hour)
- Fast-paced office setting
- Paid Time Off
- Major Holidays Off
- 401K
Other Essential Responsibilities
- Ensure positive patient experience by providing support and compassion.
- Update and verify patient insurance information upon each visit.
- Manage, track, and maintain FMLA and Disability paperwork.
- Schedule follow-up appointments.
- Complete prior authorization requests for medication.
- All other duties as assigned by the Practice Manager.
Minimum Qualifications
- High School Diploma/ GED.
- Excellent verbal and written communication, basic math skills.
- Previous experience working with computer-based information systems.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience.
About Serenity
In addition to Medication Management and Ketamine Infusion therapy, we continue to push the boundaries of healthcare technology with cutting-edge treatments such as transcranial magnetic stimulation and are continuously finding new ways to leverage technology to improve the lives of our patients. Serenity is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunity for personal and professional development.
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