Job description

Job description

North Pittsburgh Oral Surgery - Patient Care Coordinator

North Pittsburgh Oral Surgery is looking for great team players as we continue to grow! We want men and women who are compassionate, dependable, multi-taskers with great communication skills and are receptive to new ideas.

Those applying need to be able to adopt our vision of delivering the absolute best oral and maxillofacial surgical experience by creating a professional, inclusive, caring and compassionate environment with an emphasis on exceeding expectations and collective growth.

We have multiple protocols in place, increased safety measures, adequate amounts of PPE and room air purification systems to provide a safe working environment during this COVID-19 pandemic.

Patient Care Coordinators handle the clinic’s clerical responsibilities of patient care. A Patient Care Coordinator’s image and presentation to patients are a reflection both on the doctors and on our Practice. Through teamwork, Patient Care Coordinators keep the office flow moving in a smooth and efficient manner, while maintaining a positive, respectful, and caring attitude toward patients, doctors, and co-workers.

Patient Care Coordinators should have excellent communication and organizational skills, be level-headed, dependable, courteous, compassionate, able to multitask, receptive to new ideas, ability to prioritize, a self-motivator, have windows-based computer skills, problem solving abilities, and willing to take initiative.

If this is you, please reach out to us to learn more about how you can become a part of our fantastic team and culture!

Main Responsibilities:

• Promptly and energetically greet all incoming patients and visitors
• Answer phones promptly, with a smile, assist caller or take messages and relay to appropriate persons
• Schedule patient appointments
• Review patient registration information for accuracy and thoroughness
• Copy insurance card and drivers’ licenses, financial, and HIPAA forms, and set up charts
• Input patient demographics into the computer
• Collect estimated payments and co-pays from all patients at time of appointment
• Prepare and update charts for established scheduled patients
• Confirm patient appointments prior to the appointment day

All shall be performed in accordance with OSHA, DEA, HIPAA, and NPOS guidelines and expectations.

Location: This position will be for our Natrona Heights, North Hills and Cranberry locations.

Experience: No prior oral surgery experience required, but preferred. We’re happy to train great people for our team!

Compensation: We offer a competitive pay + bonuses + 401K + vision + dental

Hours: Monday, Tuesday and Thursday 7:15AM - 4PM; June - August 6:15AM-4PM

Wednesday and Friday 6:15AM- 1PM

Qualifications:

• H.S. diploma or equivalent
• Current Cardio-Pulmonary Resuscitation (CPR) Certification or willing to learn

Physical Requirements:

• Ability to read and verbally communicate clearly in English

Job Type: Full-time

Salary: $16.00-$22.00 per hour depending on experience

Supplemental pay types:

• Bonus pay

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:

To keep our team members safe, we have implemented the proper protocol for set forth through the American Dental Association, CDC & Department of Health with using Personal Protective Equipment for all employees

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location:

• Multiple locations

Work Remotely: No

Job Type: Full-time

Pay: $15.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person

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