Patient Care Coordinator - Neurology Clinic

Full Time
Moscow, ID 83843
Posted
Job description

SCHEDULE: Monday to Friday, 8a to 5p

LOCATION: Moscow

RESPONSIBILITIES:

  • Welcomes and greets all patients and visitors in a friendly manner.
  • Manages multiple priorities with an ability to multi-task in a busy healthcare setting.
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
  • Registers new patients by collecting detailed patient information including insurance information.
  • Facilitates patient flow by notifying the nurse and/or provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
  • Initiates prior authorizations with insurance carriers.
  • Responds to patients', prospective patients, and visitor inquiries via telephone, portal, or walk-ups in a courteous manner.
  • Protects patient confidentiality.
  • Check emails on a regular basis. Also regularly check fax machine for incoming messages. Send faxes as required.
  • Process all requests from referring offices in a timely and courteous manner.
  • COVID vaccination required.

EDUCATION AND EXPERIENCE:

  • Medical office experience (preferred)
  • 2 plus years of administrative/office experience
  • Familiarity with medical terminology (preferred)
  • Excellent phone and computer skills
  • Ability to multi-task and thrive in a fast-paced clinic
  • Ability to occasionally work as early as 7:30a and as late as 6pm

JOB TYPE: Full-time

PAY: Starting at $17.00/hour, based on experience

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work setting:

  • Clinic
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • medical office: 1 year (Required)

Work Location: One location

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