Job description

Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.

What is the #1 trait of our staff members? A great attitude!
Staff at The Lodge & Club enjoy a safe and beautiful working environment, various resort privileges, and an assortment of other benefits! Service is our first standard and a “Service First” attitude is central in being able to assist efficiently and effectively. We are looking for exceptional candidates with a great attitude to join our staff! Team members at The Lodge & Club are enthusiastic, respectful, enjoy working hard and having fun.
You are invited to review our open positions and apply on-line. Applications are carefully reviewed and qualified candidates are forwarded to the appropriate hiring manager for consideration.
Responsibilities for this Position

JOB SUMMARY:
Service is our first standard and a “Service First” attitude is central in being able to assist efficiently and effectively. This position leads our Overnight Front Office Team to oversee the operation of Front Desk, Concierge, Valet, and Bell Stand from 11pm-7am. This position offers the opportunity to lead and train a team in a AAA 4 Diamond Resort and Private Country Club. Willing to perform any other assignment as resort needs

TRAINING & EXPERIENCE:
This supervisor will take the lead to serve our guests and handle any guest complaints in a prompt and hospitable manner. The supervisor will be in charge of performing staff appraisals and training for the Overnight team. The supervisor will assist in the hiring of team members that fall under the Overnight team. Conducts daily walk-throughs and regular security inspections for The Lodge & Club and report safety hazards.

JOB KNOWLEDGE:
We are seeking a candidate who is guest services focused and an exceptional problem solver. Prior resort experienced preferred or supervisory experience in other hospitality roles.

PHYSICAL ABILITIES:
Must be able to work 11pm-7am. Will be able to stand and walk for extended periods, outside in all elements and traverse various areas of the property. Must be able to lift up to 50 pounds at a time, climb stairs to inspect Club buildings and property. Must be able to drive company vehicles.

EDUCATION:
College degree or coursework desirable. High school diploma or equivalent is required

Schedule
32 - 40 hours week; Monday - Sunday (varied days), 11pm - 7am
Benefits
Paid vacation/holiday/sick
Medical/Dental/Vision/STD/LTD/Life
401K

Please note:
Because of the high response rate for our open positions, we regret that we cannot contact all applicants.
All positions at our Club require the ability to climb stairs daily and most positions require the ability to lift at least 35 lbs.
For positions that require driving a utility/golf cart, a valid driver's license is required for employment.
All offers of employment are contingent upon successfully passing a pre-screening, which includes background check and drug test.
The Lodge & Club is a drug-free workplace. We are an equal opportunity employer.
Thank you for your interest!

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