Operations Support Worker (Human Services Specialist 1) - Bilingual (Russian/English) Candidates Preferred
Full Time
Salem, OR
Posted
Job description
Initial Posting Date:
05/11/2023
Application Deadline:
05/18/2023
Agency:
Department of Human Services
Salary Range:
$2,823 - $4,073
Position Type:
Employee
Position Title:
Operations Support Worker (Human Services Specialist 1) - Bilingual (Russian/English) Candidates Preferred
Job Description:
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Are you passionate in helping Oregonians lift themselves out of economically disadvantaged situations? Come join our team! We are seeking an operations support worker (Human Services Specialist 1) to join our Self Sufficiency Program team in Salem.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
-
When you join theODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
-
Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
-
We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. TheEquity North Starhas four points that explain the agency's goals related to equity, inclusion, and racial justice.
-
We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, andcompetitive benefits packagesincluding health, dental, vision and much more!
-
If you have federal student loan debt or are thinking of going back to school, then you might benefit from theStudent Loan Forgiveness Program. If you make 120 qualifying payments on your student loan while working full-time for a qualifying employer, your student loan debt may be forgiven.
What you need to qualify:
-
Two years of experience either interviewing to obtain personal or technical information or substantial people contact. This experience must have involved a high volume of paperwork (e.g., assuring information on forms is complete and accurate, completing necessary documents, etc.).
-
College-level courses may be substituted for the experience on a year-for-year basis.
Essential attributes:
We are looking for candidates with:
-
Experience working in a team environment as well as working independently with little supervision.
-
The ability to clearly explain rules and regulations to a wide variety of people.
-
Strong verbal and written communication skills.
-
Experience doing work with excellent attention to detail and a high level of accuracy.
-
The ability to organize work efficiently and manage multiple tasks with interruptions and competing deadlines.
-
Experience providing excellent customer service by phone, email, and in-person.
-
Candidates who are bilingual in English and Russian will receive preference, but this is not required.
Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. Make sure to read the ‘How to Apply’ section for any other requirements.
Your duties at a glance:
The Self Sufficiency Offices help with food benefits (SNAP), cash for families (TANF), childcare assistance (ERDC), medical, refugee services, and domestic violence services.
Self-Sufficiency Programs Mission: To provide a safety net, family stability and a connection to careers that guide Oregonians out of poverty.
As an operations support worker, you will:
-
Greet and assist Oregonians through a trauma informed lens.
-
Work with Oregonians who are applying for programs such as medical, cash for families (TANF), domestic violence services, food benefits (SNAP), childcare assistance (ERDC), and long-term care services in-person, by phone and via our online applicant portal to resolve any questions or concerns.
-
Support the infrastructure and business needs of the office.
-
Provide financial desk responsibilities as assigned.
-
Work within a team that collaboratively rotates tasks to support the business needs of the office.
Working conditions:
-
Work involves constant public contact, including under stressful conditions.
-
High volume of work occurs in a fast-paced team environment with shared workspaces.
-
The work schedule for this position will be determined by business need. Also based on business need, this position may be related to other office or to other sites within the district.
How to apply:
Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
-
Please upload a resume or complete the work history profile. Note: Your resume may be uploaded in the Resume/CV field on the online application.
-
Current state of Oregon employees: Apply via your employee Workday account.
-
If you are not a current State of Oregon employee: view thisapplication instructional video.
-
After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the duration of the recruitment process.
Additional Requirements:
-
Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
-
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Helpful information:
-
This position is represented by the Service Employees International Union (SEIU).
-
If the successful candidate is bilingual in English and Russian, they will receive a 5% pay differential upon passing a proficiency test.
-
This recruitment may be used to fill future vacancies.
-
Have questions about Workday, and want some tips on understanding the state application process? Check out ourOregon job opportunitiespage.
-
If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Jill Larson atjill.w.larson@odhs.oregon.gov. Please be sure to include the job requisition number.
laviolettawines.com.au is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, laviolettawines.com.au provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, laviolettawines.com.au is the ideal place to find your next job.