Job description

G2 Secure Staff is Now Hiring an Operations Manager at the Louis Armstrong New Orleans International Airport (MSY).

Relocation Assistance may be Available

Competitive Compensation Package including Benefits and Bonus Opportunities

G2 Secure Staff is an industry leader and premier provider of support services to the airline industry in over 70 US airports today, with more than 8000 employees nationwide! Join us and work in the exciting and fast paced aviation industry!

We offer competitive benefits including: Paid Vacation- Direct Deposit- Company-provided Uniforms- MasterCard Pay-cards- 401K Program - Health Insurance options

Please know: We do pre-employment drug screens and all candidates must meet necessary requirements to obtain a security sensitive identification badge.

DESCRIPTION:

G2 is looking for a candidate to fill the Operations Manager role at the Louis Armstrong New Orleans International Airport (MSY). The ideal candidate will have had 2 years or more of Management or Supervisory experience as well as an extensive customer service background (preferably contract services). The position is responsible for efficient and effective management of the Airline support operations. This role requires management of employees, as well as developing and maintaining positive client relations.

JOB SPECIFICATIONS:

• Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.
• Actively participate in the Safety Management System (SMS)
• Ensure implementation of the Safety Management System (SMS)
• Implement safety plan for station
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
• · Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies.
• · Responsible for the scheduling of all airport employees insuring adequate coverage.
• · Maintain good employee relations. Handle employee problems in an efficient and effective manner.
• · Client Relations – Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
• · Adhere to company policies and procedures and participate in achievement of company objectives.
• · Perform other duties as requested.

REQUIREMENTS:

• Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
• 2 years of progressive management experience in a Customer Service environment preferred.
• 2 years’ experience & proven success in managing
• Experience hiring, coaching counseling, staff planning, achieving budget goals
• Must be available weekends/holidays
• Operations, Airline or Hospitality experience required.
• Working knowledge of financial reports and budgets
• Excellent communication skills
• Strong computer skills; Word, Excel, data entry skills
• Flexibility, multitasking and experience working in a changing environment

WE OFFER:

• A Competitive Salary
• Advancement opportunities
• Full benefit package

This posting is not applicable to the state of Colorado and New York City. The salary for this position or similar positions may differ based upon the location’s cost of living or Living Wage Ordinances.

G2 is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

EOE/M/F/D/V/SO

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Airline Management: 2 years (Preferred)

Work Location: One location

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