Onboarding Specialist

Full Time
Charlotte, NC 28262
Posted
Job description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

Assist admin staff and venue employees with various questions, including any questions about the hiring process, onboarding process, payroll questions, or any other venue HR related issues. This is a seasonal, part-time position from February through October working an average of 35-40 hours per week.

Job Functions:

  • Oversee onboarding process once the candidate has been approved for hire by the recruiting specialist
  • Guide new employees through the onboarding process from beginning to end
  • Update department managers on the status of new hires and where they are in the onboarding process on a weekly basis
  • Be available to answer questions from new hires via phone, email and in person
  • Track progress of new hire onboarding via Workday and ABIMM and follow up with new hires throughout the process to ensure the completion of onboarding
  • Attend orientations and lead onboarding related orientation segments for all employees
  • Assist the Payroll Administrator and OM with weekly payroll processing as needed.
  • Work with department managers as well as GM and OM on onboarding efforts
  • Typical work hours will be within Monday-Friday 10am-5pm; some nights, weekends, and concert day availability preferred
  • Answer general Workday or ABIMM questions
  • Assist with employee check in on show days
  • Help with employee scheduling if needed

Qualifications:

  • High school diploma with relevant work experience; college degree (HR or admin related) is a plus.
  • 1 years’ plus of administrative experience preferred
  • Familiar with Microsoft Office Suite
  • Must be able to handle classified personnel information with strict confidentiality
  • Strong attention to detail, accuracy and quality
  • Ability to work independently as well as with others
  • Ability to work in a professional manner regarding artists or tour personnel
  • Previous experience with Workday is a plus
  • Previous experience with ABIMM is a plus
  • Public speaking or meeting facilitation skills is a plus

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