Office Manager

Full Time
Annapolis, MD 21401
Posted
Job description
Job Summary:
myOrthos & Labbe Family Orthodontics are looking for a motivated Office Manager to join our team. The Office Manager is responsible for all aspects the daily operations of the orthodontic office. This position manages the employees and administrative responsibilities of the office. The Office Manager is responsible for the execution of practice wide KPI’s, performance and corresponding goals.

Duties/Responsibilities:
  • Management, direction and overseeing of all practice processes and operations.
  • Manage the day-to-day schedule and existing patient flow and operations.
  • Onboarding and training of new team members.
  • Oversee third party office systems management and optimization
  • Resolve Patient issues in accordance with practice policies, procedures, healthcare regulations and ADA procedures.
  • Manage employee relations, ensure staff have the necessary resources and support.
  • Run morning Huddle
  • Complete administrative functions including bank deposits, and responsible for the appearance and functionality of the office.
  • Other duties as assigned.
  • Travel and oversee 4 offices - Annapolis, Bowie, Crofton, & Greenbelt
Required Skills/Abilities:
  • Office management and customer service orientation
  • Excellent judgement and decision-making skills
  • Knowledge of accounting and administrative principles and procedures.
  • Knowledge of insurance plans and claims processing
  • Proficient in MS Office
Education and Experience:
  • 3-5 years management or supervisory experience, preferably in healthcare.
  • Bachelor’s or Associates Degree preferred

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