Responsible for the mentoring, supervision, and day-to-day conduct of staff and providing day-to-day overall operational oversight to an outpatient clinical practice.

Duties include aspects of personnel, operational, and financial management, under the direction of the Medical Director. Responsible for training and orientation of staff. Makes suggestions and recommends to the Medical Director promotions, upgrades and changes in staffing patterns and requests for additional staff. Makes recommendations and implements change regarding productivity and work flow, practice issues, problems and progress. Fosters and maintains a positive, patient friendly environment for patients and their families. Monitors mechanisms for service scheduling, patient scheduling, patient flow, telephone triage and courtesy. Works with Medical Director to maintain an accurate and thorough billing process. Responsible for maintaining communications with the billing office.

Incumbent will work with sensitive/confidential information in the forms of patient medical information, personnel information and financial information.

Associates Degree, LPN, or pertinent college level courses and 3 years related experience. Will consider equivalent combination of education and experience.

Monday - Friday daytime hours