Working Title: Advising Assistant
Job Class: Office and Administrative Specialist, Intermediate (SS23094)
Agency: Minnesota State University, Mankato

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/27/2023
• Closing Date: 05/03/2023
• Hiring Agency/Seniority Unit: MN St Colleges & Universities / Mankato State Univ-AFSCME
• Division/Unit: MnSCU Mankato SU / MnSCU MAN Classified A-D
• Appointment Type: Unlimited, Full-time
• Work Shift/Work Hours: 8:00 a.m. - 4:30 p.m.; Summer Hours: 7:30 a.m. - 4:00 p.m.
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $18.55 - $24.60 / hourly; $38,732 - $51,364 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: University Advising
• Location: Mankato, MN
• FLSA Status: Nonexempt
• Telework Eligible: Yes - Based on the essential functions of this position, MMB Policy #1422, and University policies relating to flexible work, this position is eligible for:

  • Telework: A position with a work arrangement that allows an employee to perform work on a regular basis at a telework location that is not the employee's permanent/principal work location. (Up to 20% of the time)

  • Case by Case/Situational Telework: A position that may include a temporary reassignment or work outside the permanent/principal work location to meet short-term needs. (Up to 10% of the time)

• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

This position exists to provide administrative support to the Science, Engineering and Technology Advising Center and the college dean’s office. Responsibilities include providing support for the student advising director, academic advisors, dean, associate dean, director of college operations, development director, faculty and staff, as well as the college’s academic programs, initiatives, research, scholarly activities and other related objectives. Operating within the division of Student Success, Analytics & Integrated Planning, the position provides some support to larger university advising and student success goals.

Minimum Qualifications

• Ability to use customer service skills on the phone, in person and on line sufficient to effectively communicate and elicit information with tact and diplomacy in difficult situations with parents and/or students. Ability to resolve or decrease their anxiety or anger, and manage customers' complaints tactfully and thoroughly.

• Skill in providing lead work and directing the work of student workers to ensure adherence to quality standards, deadlines, and proper procedures, while correcting errors or problems.

• Knowledge of word processing (such as Microsoft Word, Excel, Outlook, PowerPoint) sufficient to use software to create, format, edit, print and save a variety of documents, including but not limited to, spreadsheets, tables, charts, graphs, webpages, letters, memos, reports, meeting minutes, etc.

• Math skills sufficient to add, subtract, multiply and divide whole numbers, fractions, decimals; calculate percentages and use simple formulas.

• Typing/keyboarding (40 wpm/4 errors) skills sufficient to perform typing tasks with speed and accuracy

• English (speaking, writing, reading) sufficient to perform the job duties described above using reading, writing and speaking skills and to research a variety of topics and summarize information into clear and concise correspondence and reports.

Preferred Qualifications

• Proficiency with ARSA and ISRS (student records systems) sufficient to print degree audits, print transcripts, enter overrides, code major and advisor changes, etc.

• Knowledge of AcademicWorks and the Scholarship Management System.

• Knowledge of the Adobe creative suite including PhotoShop, lnDesign, Acrobat Pro and Dreamweaver

• Knowledge of web design tools sufficient to create new, and maintain or update existing web pages

• Ability to quickly learn and explain new procedures, protocol, policies, software applications, and web-based applications.

• Ability to meet deadlines, work on multiple projects, and stay focused through frequent interruptions

• Ability to pay attention to detail; accuracy is of the utmost importance at all times

• Ability to maintain confidentiality at all times

• Ability to maintain a professional demeanor at all times

• Demonstrated commitment to fostering a diverse working and learning environment.

Additional Requirements

Work safely at all times, which includes but is not limited to, participating in and completing all required safety trainings, as well as performing all job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment and personal protective equipment.

The Minnesota State University, Mankato Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the school's policies, procedures and programs concerning safety and security. Three years' worth of statistics are included for certain types of crimes that were reported to have occurred on-campus, or in other University affiliated locations. This report is available online at https://www.mnsu.edu/university-life/health-and-safety/university-security/personal-safety-and-alerts/annualsecurity-and-fire-safety-report/. You may also request a paper copy from University Security at 507-389-2111, or by emailing security@mnsu.edu.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Lacie Mitchell-Garza at lacie.mitchell-garza@mnsu.edu or 507-389-1065.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Lacie Mitchell-Garza at lacie.mitchell-garza@mnsu.edu.

About Minnesota State University, Mankato

More than 1600 talented faculty, staff, and 1600 student employees with a wide variety of skills and backgrounds, support university operations every day. Our faculty and staff enjoy excellent benefits, a team environment and challenging careers. As an affirmative action/equal opportunity institution, we are committed to supporting the continued growth of our diverse community.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. We also take the opportunity to recognize that we live, work, and learn in the homeland of the Dakota people, whose language frames our name -Minnesota State University, Mankato.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.