Required Education, Training, and Experience:

Varies by job description

Required Education and Experience:

• One (1) to three (3) years’ experiences as a Network Administrator configuring, operating, and maintaining small-to-medium sized networks and IT infrastructures.
  

Required Skills:

• Practical experience providing exceptional customer service supporting networked devices.
• Practical experience researching and developing solutions to issues that arise as part of daily operations.
• Practical experience developing new solutions to keep the network evolving and forward looking.
• Practical experience or training providing Tier 2 support for networked systems.
• Practical experience or training managing network local test environment including, routers, switches, firewalls, servers, CUCM, and VOIP phones.
• Practical experience or training maintaining and developing changes involving firewalls, routers, switches, TACLANES, SolarWinds, GEM One, Hyper-V.

Required Clearance:

• Must have, and be able to maintain, an active/valid TS/SCI-eligible clearance (i.e., DCID 6/4 eligibility).
  • Clearance investigation close date must be no older than 5 years, 6 months at the time of application or no older than 5 years, 9 months at time of hire.
• Must be willing to submit to, and be able to pass, a CI polygraph.

Required Certification:

• Active / valid DoD 8570.01-M IAT-II certification; applicant must maintain currency of same.

Preferred Qualifications:

• Practical experience creating documentation and diagrams for projects as well as changes made to the network.
• Practical experience communicating findings and project status to high-level personnel.
• Practical experience maintaining firewall policies.
• Practical experience coordinating with outside agencies for resources, quotes, and training.
• Practical experience with the Hyper-V environment and helping to maintain servers related to network management.
• Practical datacenter network technology experience to include Nexus switches and vPC.

Physical Requirements

• Work may involve sitting or standing for extended periods of time.
• Position may require typing and reading from a computer screen.
• Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner.
• Due to parking availability and location of work, walking moderate to long distances may be required.

Work Environment

• Work site is located at Eglin AFB, FL.
• Office setting that includes sedentary physical effort. However, may include lifting of weight up to thirty (30) pounds
• No unusual hazards nor unusual environmental conditions on job site
• The DoD and USAF have implemented specific COVID-19 mitigation measures and contract employees must comply with established guidance.

Equipment and Machines

Ability to operate office equipment such as a personal computer, printer, copy machine, telephone, fax machine and other equipment including desk supplies and other work-related tools as required.

Attendance

• This position supports an operational work center providing 18 hours/day coverage during the standard Monday-Friday work week. Shift work may require on a rotational or permanent basis as determined by mission needs.
• Regular attendance of scheduled hours is extremely important, but not critical, except for deadlines and meetings.
• Punctuality and regular attendance are necessary to meet deadlines.
• Must exhibit flexibility of work hours to adjust to surge situations based on critical mission requirements.

Other Essential Functions

• Must be able to work assigned shift on either rotational and/or permanent basis.
• Outstanding verbal, written, and interpersonal communication skills
• Ability to work effectively with strong, diverse personalities.
• Strong organizational and time management skills, including ability to manage multiple activities, and tasks simultaneously.
• Must always demonstrate professional behavior when dealing with customers, management and co-workers.
• Must have clear, concise and accurate communications skills in English, both verbal and written. Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others.
• Must maintain a positive work atmosphere by behaving and communicating in a professional manner.
• Independent personal transportation to work site is required.
• Travel to and from customer's locations may be required to support projects. This may involve airline travel. In some cases, accommodations can possibly be made for POV, if necessary. When operating any vehicle for work purposes, must wear seat belt and in addition, no cellular devices are to be used when vehicle is in motion.

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