Job description
Department: Supply Chain ManagementOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Manager Technology Supply Chain Management supports our Purpose by providing strategic sourcing, contracting, and negotiation support for Customer and commercial focused technology. This role builds and maintains strong relationships with the correct suppliers as well as utilizes tools to manage suppliers. The Manager Technology Supply Chain Management i s a strong communicator and strategic thinker who looks forward to driving the future of technology at Southwest.
Additional Details:
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences .
Job Summary
Responsible for leading a team charged with oversight of strategic and/or operational functions within the Technology Team of the Supply Chain Management Department. Ensures low-cost, high-quality products and services are sourced and/or delivered on time across all Technology spend categories (hardware, software, Telecommunications & Professional Services). Sets and achieves aggressive targets for driving performance in Customer Service, Safety, cost, quality, and operational impact.
Model the Southwest Way
Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
Develop a competent, productive, knowledgeable, effective and Customer Service-oriented Team by: recruiting and hiring qualified applicants; providing training and orientation on departmental policies and procedures; assigning work responsibilities and priorities; Leading work activities and evaluating the performance of the Team
Work with Sr. Leadership across SWA to develop sourcing strategies in support of their business objectives
Help build strategic procurement capabilities through training with cross-functional Teams, and through training on new techniques
Advise technology and Stakeholders on common risk elements of a supplier agreement and/or program or project
Demonstrate an understanding of technology methodologies & concepts such as SAAS, Agile development, DevOps, etc.
Demonstrate an understanding of technology contract specific concerns such as IP ownership, SLAs, Cybersecurity, and data protection
Develop, monitor, and review policies and procedures to ensure compliance with Federal regulations and Company standards and policies
Develop expertise in advanced procurement methods, including, but not limited to: Strategic Sourcing, Transactional Efficiencies, Global Sourcing, Value Engineering, TCO, and Supplier Development within the Team
Demonstrate the highest level of ethics and integrity in all transactions
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Knowledge of the Technology market, suppliers, and industry trends
Highly Skilled in considering the relative costs and benefits of potential actions to choose the most appropriate one
Skilled in working with Legal, Insurance, Tax and other relevant departments to ensure that their requirements are captured in contracts
Ability to develop and implement Team goals, conduct Team building activities, coach and mentor others, and provide timely and effective feedback on performance and career guidance
Ability to provide input for and assist with budget development and ensure effective utilization of fiscal resources
Ability to provide direction and guidance around day-to-day activities related to strategic sourcing, contract drafting, negotiation, sourcing and payment
Ability to track and analyze Team's performance by monitoring key productivity measurements
Ability to bring others together to reconcile differences
Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
Education
Required: High School Diploma or GED
Experience
Demonstrated experience in directly or indirectly leading Team(s)
Fully functioning, broad knowledge in Supply Chain, Finance, Technology or related field
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
Ability to work extended work hours, as necessary
Pay & Benefits: Competitive market salary from $130,750.00 per year to $145,300.00 per year* depending on qualifications and experience**. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck***
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit****
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount doesn’t guarantee employment for any particular period of time *Competitive market salary from $130,750.00 per year to $145,300.00 per year is the starting salary range. Salaries may increase over time based on performance and market movement. *401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits *ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company. This role is offered as a regional workplace position and Employees must work in the region they support. This could require working from a mix of on-site Company facilities and remote based offices to perform the job function in a regional location determined by business need. Each Department will provide Employees with guidance on when and where presence is required with as much notice as reasonably possible. Please note, while this is a regional position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
Southwest Airlines is an Equal Opportunity Employer.
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