Job description

Looking for a dedicated, detail-oriented, and reliable candidate to join our team! Exciting opportunity to be part of a modern Urgent Care Center located in the Santa Clarita Valley!

Objective: Medical Receptionist or Medical Assistant for Front Office

Reports to: Office Manager / Medical Director

Primary Responsibilities (including, but not limited to):

• Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.

• Answer incoming calls and route appropriately

• Register patients, collect payments, update patient records, and verify insurance accurately and timely

• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests

• Balance daily patient charges (cash, check, credit cards) against system reports

• Observe safety and security procedures; promote a safe and pleasant work environment

• Ensure cleanliness of front and/or back office and patient waiting areas

• Other duties and responsibilities as assigned.

Minimum Qualifications:

- Must have a minimum of at least 1 year experience in a medical office

- High School Diploma required. Associates Degree/Certification preferred or cumulative experience- Must be proficient in the use of computer software (EMR, MS Word, MS Excel)

- Warm, friendly attitude with excellent patient interaction skills- Team player, excellent verbal and communication skills, adaptable in different situations, able to multi-task and work independently

-Professional appearance

Hours of Operation: Mon - Sat: 8am - 8pm; Sun 8am - 6pm.

Opportunity: Position includes weekdays, weekends, holidays.

Preferred Qualification: Bilingual (Spanish)

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Retirement plan

COVID-19 considerations:
We are following all CDC recommended guidelines

Education:

• High school or equivalent (Required)

Work Location: In person

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