Description

Medical Front Office Assistant – AdventHealth Medical Group West

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person & Mental Health Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time Days

Shift: Monday-Friday: 8am-5pm

Location: 425 S 11TH ST, LAKE WALES, 33853

The community you’ll be caring for: AdventHealth Medical Group West Florida

• Rollover PDO with service year increases in accrual
• Comprehensive benefits package; including tuition reimbursement and matching 403b plan
• Patient facing positions receiving company paid initial sets of scrubs
• Company Discount programs
• Growing Organization
• Reimbursement for clinical position certifications

The role you’ll contribute:

Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

The value you’ll bring to the team:

• Provides back up to all front office positions; check in, check out, and medical records
• Provides data and assistance to Practice Manager / Office Coordinator as required
• Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
• Maintains correspondence, including: progress notes and new patient packets
• Assesses new patient files waiting to be seen and appropriately handles old patient files
• Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
• Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
• Constructs insurance copies for proper insurance verification with new patients as requested
• Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
• Enters charges for daily reconciliation
• Assists patient via scheduling to obtain appointment as a first time patient and handles reschedule list when necessary
• Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners
• Assists in pulling scripts, labs, charts for triage.

Qualifications

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

• High School Graduate or equivalent

Preferred qualifications:

• Some education beyond High School
• Previous experience in a medical environment

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.