University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.
A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.
Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

University of Maryland Upper Chesapeake Health owns and operates:
University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD
University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD
The Upper Chesapeake Health Foundation, Bel Air, MD
The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD
The Senator Bob Hooper House, Forest Hill, MD

The Medical Assistant (MA) is responsible for assisting physicians with patient care, performing appropriate procedures, and preparing rooms & equipment. The MA is also responsible for maintaining records, assisting with front-office activities as available, and interacting in a professional, friendly manner with patients & family members, physicians, staff, and visitors.

Education & Training: High school diploma or equivalency required. Graduation from accredited Medical Assistant program and certification from the American Association of Medical Assistants required. CPR required.

Work Orientation & Experience: Minimum two (2) years’ experience in a medical office or related setting with computer experience; general knowledge of medical terminology; prior experience with insurance verification and scheduling required. EMR experience preferred. Phlebotomy experience required.

Skills & Abilities: Ability to: a) handle multiple tasks simultaneously; b) communicate effectively with patients, medical staff and team members; c) adapt hours of availability to variable and changing needs of the center; d) maintain confidentiality with patients and team member information; e) communicate effectively, orally and in writing; f) answer multi-line phones; and g) work independently and take initiative in achieving center’s goals. Demonstrated skills in: a) computer literacy to include word processing, database and spreadsheets in Microsoft Office Professional software; b) customer service; c) attention to detail with follow-through; and d) strong organizational skil