Job description

Job Summary:

A Service Specialist is part of a team that provides various administrative support to our clients which includes Receptionist coverage and backup coverage for various office service functions including copy, print, mail, hospitality, records, supplies & conference rooms/facilities

Essential Job Responsibilities

• Receptionist Coverage:
• Work closely with the client's staff to assist with front office
• Answer incoming telephone calls and forward to the appropriate person
• Take accurate and complete messages for those who are unavailable
• Promptly greet and announce visitors in a friendly and business-like manner
• Maintain a neat and organized reception desk and front lobby area
• Order and stock supplies as needed
• Perform other administrative duties as requested

• Mail Services:

• Metering, sorting, and distributing mail and accountable packages per schedule. Processing outbound and inbound overnight parcels and packages.

• Copy Services includes accurately producing copy, print and scan projects per written instructions
• Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens.

• Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use.

• Organize and distribute client kitchen supplies.

• Maintain inventory control and order supplies as needed.

• Records Management may include

• Prepare inactive files for offsite storage or digitization, performing file culling activities as requested
• Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment
• Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 2 year work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Preferred Shift: Monday - Friday 8am-5pm / 9am-6pm

Job Type: Full-time

Pay: $20.50 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

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