There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

We have a wide variety of career opportunities around the world — come find yours.

Technical Operations/Maintenance

Technical Operations includes the maintenance, repair and overhaul division of United. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more

Job overview and responsibilities

• Provide 24x7 engineering technical support for the United Airlines worldwide fleet of aircraft (shift work is required)
• Diagnoses, troubleshoots, repairs and modifies a variety of issues, primarily for aircraft structures, but will also delve into interiors, flight controls, systems and avionics
• Investigate maintenance problems during line and overnight maintenance and initiate corrective actions to return aircraft to service in a timely manner
• Provide engineering assistance to maintenance consisting of technical data research, process development, and procedure clarification and direction necessary to maintain continued airworthiness of the aircraft
• Provides on-site technical support for line and base operations
• Communicates with customers on technical issues, work scope recommendations, and failure investigations
• Interfaces with internal and external organizations regarding specific aircraft systems issues
• Provide technical support for line maintenance aircraft to ensure timely return to service
• This includes designing and developing technical data for aircraft repairs and modifications
• Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability and operational efficiency
• Includes performing technical engineering substantiations through complex engineering analysis by hand and computer software programs
• Authors and continually evaluate/improve UAL engineering processes and procedures
• Develop substantiating data for aircraft equipment design/repairs through knowledge of aircraft operational characteristics, materials and processes
• Responsible for the investigation, root cause analysis (and development of a CAP) for chronic aircraft issues as they pertain to aircraft systems
• Interface with industry, regulatory and/or governmental agencies to establish polices and procedures as required
• This position develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support and obtaining FAA approvals as required
• Provide engineering technical support for the United Airlines worldwide fleet of aircraft in a line environment

Required

• B.S. Degree in Engineering (Mechanical, Electrical, Aerospace) related technical field or equivalent relative work experience
• Minimum of 0-5 Years of engineering experience or similar role elsewhere in the industry
• Successful candidate will have working knowledge of airline or OEM operations
• Knowledge of Code of Regulations (CFRs) airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics
• Knowledge of aircraft systems and/or flight controls for Boeing/Airbus aircraft
• Ability to interpret complex and technical Engineering and OEM documents
• Highly detailed project development and management for regulatory compliance modifications, and overall ownership of specific systems
• Teamwork, project management, excellent communication and analytical skills
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred

• Work within specific ATA Airline Chapters
• Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines
• Excellent communication and technical writing ability
• Experience in reading FOQA data (QAR, DFDR, etc.)
• Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145)
• CATIA/AUTOCAD experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.