Concentric Integration

IT Consultant

Position Location: Chicago or Crystal Lake, IL

Position Description: Concentric Integration provides full-service automation of water/wastewater systems (including design, implementation, and support) to our clients in the government arena. We pride ourselves on serving our clients with a depth of expertise unrivaled in the industry. It is our goal to form long-lasting partnerships based on the premium and unique service we offer.

The IT Consultant role requires excellent analytical problem solving, communication, and customer relationship management skills. The IT Consultant works directly with clients and management to design, troubleshoot, and maintain technology solutions for Concentric clients in a fast-paced, growing environment. This role has a strong emphasis on network consulting.

Position Duties:

• Work with other Concentric staff to successfully implement municipal technology applications (SCADA, AMR, GIS, etc.) as well as standard business software.
• Providing technical support, troubleshooting problems, identifying causes of system failure, and recommending solutions
• Recommending changes to existing technology infrastructure to improve efficiency or solve problems
• Establishing security policies and procedures to protect computer networks from intruders
• Planning, installing, configuring, or supporting networks, including local area networks (LANs), wide area networks (WANs), intranets, and extranets
• Execute on project scope items within required timelines.
• Maintain industry awareness and an ongoing high level of IT expertise.
• Assist Sales teams for properly scoping/estimating work for proposals.
• Ability to travel locally as required.
• Participate in “on-call” rotation to troubleshoot network/server outages.

Skills/Experience:

• Minimum 5 years of networking experience.
• Hands-on experience maintaining and troubleshooting wired and wireless networks including but not limited to network security, VPN, firewalls, cellular routers, and VLANS. Internet-related communications: DNS, DHCP, and firewall understanding is expected.
• Windows-based operating systems familiarity required. Troubleshooting of Windows server and client environments is expected as part of the role.
• Full-cycle project-focused IT experience is expected.
• Experience writing clear, concise technical documentation including network diagrams and communicating non-technically.
• Experience with the Active Directory, Group Policy, and server virtualization (Microsoft and/or VMware) preferred.
• Microsoft Azure Services and/or Amazon Web Services (AWS) skills a plus.
• Municipal-specific expertise is preferred, but not required.
• Networking Certifications (CCNA, Network+, NSE, CISSP) or related certification(s) preferred, but not necessary.
• Cisco, Meraki, Fortinet, Palo Alto, and Aruba experience preferred.

Concentric Integration is an equal opportunity - affirmative action – M/F/Vet/Disability employer