Job description
We are a Home Healthcare Agency that services areas across all counties of the Bay Area, and currently, we need a professional and experienced Intake Coordinator to join our growing team.
Job Functions/Responsibilities:
- Handle daily patient referral & intake operations.
- Ensure compliance with all State, Federal, and Joint Commission referral/intake regulatory requirements.
- Establish and maintain positive working relationships with current and potential referral sources.
- Ensure the seamless transition of patients to home care.
- Perform office duties such as answering telephones (multi-line phone system and making appointments or calls to the appropriate party)completing insurance forms and answering any patient inquiries.
- Consult with a physician regarding incomplete patient tests/consults or other incomplete orders before the patient visit.
- Create, maintain, copy, and file patient files, records, and other information as needed.
- Request for authorizations, follow up on denials, and correspond with Adjusters to answer any questions.
- Verify insurance coverage and assist the billing department with processing claims.
Required Skills & Abilities:
- 1-3 years of medical experience preferred.
- Fluency in a language other than English, a plus.
- Considerable knowledge of principles and practices of medicine.
- Proficient in Microsoft Office (Word and Excel).
- Excellent interpersonal skills.
- Emphasis on Customer Service.
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