Job description

Job Responsibilities:

Answer incoming sales inquiry telephone calls.

Provide information by phone, through email or by mail.

Pre-qualify customer inquiry and disseminate call information to appropriate sales person or department.

Make outbound telephone calls.

Log, track and communicate sales call information.

Follow-up on sales leads and record sales results.

Participate in training activities locally, in the field, & occasionally at the New Bremen, Ohio corporate headquarters.

Work within various departments within the branch as needed.

Qualifications:

Bachelor degree preferred.

Strong communication, organizational, & time management skills required.

Strong problem-solving capabilities, strong sense of responsibility & self-motivation, & ability to work in a team environment are necessary.

Must be proficient in Microsoft Office.

Valid driver's license, good driving record, & the ability to safely operate lift trucks required.

Completion of a background check, drug screen, & physical required.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Cincinnati, OH: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• any other languages besides English (Preferred)

Work Location: In person

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