Part I. Organizational Information

Title: HR/Training Coordinator

Location: Richmond, VA – CA Headquarters

Immediate Supervisor: Director of Operations

Classification: Salaried - Exempt

Salary: $43,000 - $48,000 annually

About CA: We improve the lives of Virginians with autism and other developmental disabilities by strengthening services.

Part II. Position Information

Primary function of the Position:

Resource functions at CA Human Services.

Recruitment, Orientation & Interview Process

Responsible for all employee recruitment efforts

• Manage Applicant Tracking System

• • Screen applicants
  • Maintain resumes/applications in line with document destruction/retention guidelines
  • Actively participate/exhibit at career fairs

• Coordinate interview process

• Conduct phone screens
• Coordinate interviews

• Assist leadership with employment offers/negotiations

• • Create offer letters
  • Communicate negotiations

• Manage onboarding and orientation process

• • Conduct pre-employment checks (background, TB test, reference)
  • Conduct CA orientation

• Manage offboarding process

• Conduct exit interviews

Benefits & Employees Relations

• Manage and process employee benefits (health, short- & long-term disability, life) including enrollment, open-enrollment, termination, and COBRA
• Create and deliver accurate employee census to broker for insurance benefits
• Assist leadership and broker with obtaining benefit contract bids
• Act as a liaison with external insurance representatives
• Reconcile monthly benefits invoices and coordinate for review with Finance
• Assist with benefits orientation and/or re-orientation
• Assist leadership with conducting compensation studies
• Maintain up-to-date knowledge of local, state, and federal labor laws
• Assist supervisors with proper documentation of performance concerns
• Ensure regular communication with leadership regarding emergent HR concerns

Records

• Manage Human Resources Information System (HRIS)
• Utilize SharePoint for document storage where applicable

• Adhere to document retention/destruction policy
• Ensure performance evaluations are conducted per policies and procedures
• Provide written and verbal employment verifications

Training, Reports, & Policies

• Develop, deploy and analyze employee engagement survey (bi-annually)
• Update policies and procedures manual as needed (quarterly)
• Manage separation process

• • Facilitate BambooHR process
  • Write separation announcement, deploy via BambooHR
  • Schedule and conduct exit interviews

• Partner with departmental leaders and/or subject matter experts to assess, diagnose, plan, identify, and design prioritized learning solutions; assist with developing practical metrics to evaluate effectiveness
• Proactively identify opportunities to leverage technology, improve processes and enhance relationships to improve the organization's success
• Assist continuous improvement efforts through construction, distribution, and analysis of learning evaluations; produce summary reports of participant feedback and provide suggestions to leadership based on feedback.

• Track employee anniversary dates for recognition of years of service
• Other duties as assigned

Qualifications

• 3-5 years of Human Resources experience; solid understanding of HR functions and processes is a must
• Bachelor's degree in Human Resources, Business, or an equivalent combination of relevant education and/or experience preferred
• PHR/SHRM certification preferred
• Proficient with relevant Microsoft software programs (Word, Publisher, Excel, PowerPoint, SharePoint, etc.)
• Ability to assess and analyze business needs and conceptualize creative solutions
  
• Ability to work as part of a team and strong customer focus are essential
• Strong communication (i.e., verbal and written) and inter-personal skills
• Ability to maintain confidentiality, remain flexible and adaptable
• Strong organizational skills and attention to details
• Self-directed and able to meet deadlines
• Clean driving record
• Dependable with good attendance

Physical Requirements:

• Occasional traversing throughout assigned building(s)
• Often sitting or standing for extended periods
• Moderate lifting or moving up to 50 pounds
• Manual dexterity to use office equipment
• Ability to write legibly
• Ability to communicate clearly, concisely, and timely.