Job description
Title: Human Resources Support Clerk
Classification: Non-Exempt
Classification: Non-Exempt
The Human Resources Support Clerk will be responsible for processing and tracking warnings. Maintain warning report. Serve as a contact person for Store HR, Management, and Team Members on all warning inquiries. Answer incoming customer complaint calls and/or team member call.
General Duties and Responsibilities:
- Prepare Meal Period Payment Statement (Corp only).
- Prepare Meal Period Warning.
- Prepare Meal Period Payment Adjustments.
- Prepare Exception Reports for individual stores and all stores.
- Print and Review Over & Short Reports.
- Email A/P for Excessive Over & Short.
- Follow-up Over & Short Investigations.
- Work Hour Audit.
- Name Badge Order.
- Pending MPP, WIC, Over & Short, Double/Over Charges Report.
- Notification MPP, WIC, Over & Short Warning.
- Prepare Missing Punch Warnings for all stores.
- Update Missing Punch Report.
- Update Schedule Turn on Time Report.
- Update HRMS System with Sexual Harassment Training Date.
Knowledge and Skills:
- Excellent customer service skills.
- Professional phone etiquette skills.
- Strong written and verbal communication skills.
- Bilingual Spanish (fluent: read, write, and speak).
- Strong organizational skills.
- Ability to effectively work independently.
- Ability to multi-task and handle high-volume workloads and calls.
- Proficient in Microsoft Word, Excel, PowerPoint, and Office.
- Type minimum 45 WPM
Physical Demands:
- May also have to do some light lifting of supplies and materials from time to time.
Position Type/Expected Hours of Work:
- Monday – Friday 8:00am – 5:00pm.
- Must be open to work weekends as needed.
Required Education and Experience:
- High School Diploma or equivalent.
Vallarta Supermarkets is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities, and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Vallarta Supermarkets participates in the E-verify program.
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